Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Patient Attendant
4 Years 11 Months
Parkview Medical Center | 09.2021 - Current
Answered patient assistance calls, assessed needs, and offered qualified support.
Helped patients complete activities of daily living.
Cleaned, sanitized and moved hospital equipment.
Keeping HOB at 30 degrees unless contraindicated.
Contact nursing staff immediately if safety measures are ineffective.
Assuring call light, phone, water and other necessities are within patients reach as appropriate.
Preventing a patient from committing suicide by maintaining continual visual observation.
Customer Experience Specialist
2 Years 1 Month
Best Buy | 10.2020 - 11.2022
Responded proactively and positively to rapid change.
Welcomed customers and helped determine their needs.
Met customer call guidelines for service levels, handle time and productivity.
Used POS system to enter orders, process payments and issue receipts.
Built relationships with customers to encourage repeat business.
Worked closely with shift manager to solve problems and handle customer concerns.
Lead Sales Associate
1 Year 6 Months
Justice For Girls | 07.2016 - 01.2018
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Drove store revenue by offering customers accessories and related purchases to complete selections.
Trained, coached, and mentored new sales associates for maximum performance.
Set and achieved company defined sales goals.
Worked flexible schedule and extra shifts to meet business needs.
Tallied cash drawer at beginning and end of each work shift.
Received and processed customer payments.
Education
High School Diploma
East High School | Pueblo, CO | 06.2017
Associate of Applied Science - Biochemistry
Pueblo Community College | Pueblo, CO | 09.2023
Skills
Healthcare Expertise
Nursing Staff Support
Personal Companionship
Great attention to detail
Microsoft Office Programs ( Word
Excel
PowerPoint
Access
Outlook)
Good decision-making and problem-solving skills
Certification
(Basic Life Support) Training - Pueblo Community College
Patient Transportation/Patient Transport at UF Health Adult Emergency Dept./Trauma CenterPatient Transportation/Patient Transport at UF Health Adult Emergency Dept./Trauma Center