Danielle Belk
Temple,Texas
Summary
Results-driven Benefit Advisor with a strong background in cost analysis and tailored customer service within the Medicare Advantage sector. Proven ability to identify cost-saving opportunities and implement technology solutions, enhancing beneficiary experiences. Leveraging exceptional problem-solving and communication skills to empower clients in making informed decisions. Committed to delivering high-quality, efficient service while adapting to evolving industry demands.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead - Benefit Advisor
Ehealth
05.2024 - Current
- Conducted detailed cost analyses on potential new benefit programs before implementation.
- Delivered exceptional customer service for benefit inquiries and requests.
- Implemented technology solutions to enhance support for beneficiaries.
- Led team to achieve top performance in sales through strategic initiatives.
Insurance Agent
Globe Life
, USA
01.2024 - 05.2024
- Analyzed customer coverage needs using company software to generate quotes and issue policies.
- Explained insurance policies to clients, ensuring comprehensive understanding of coverage options.
- Conducted policy reviews to enhance client satisfaction and clarity regarding insurance details.
- Demonstrated effective communication skills while discussing insurance policies with customers.
Security Professional / Trainer
Allied Universal
Austin, USA
02.2023 - 12.2023
- Participated in ongoing training to enhance own job skills and knowledge.
- Provided efficient and courteous service to customers at all times.
- Met deadlines while maintaining high-quality deliverables.
- Identified ways to improve efficiency in operations and implemented process changes.
- Utilized Logistics tracking and scheduling to process incoming and outgoing chemical tankers.
Teacher
School district
Killeen, Texas
12.2021 - 12.2022
- Designed engaging lesson plans to improve student learning experiences.
- Implemented effective classroom management strategies to foster a positive environment.
- Collaborated with colleagues on interdisciplinary projects and activities for enhanced engagement.
Education
Bachelors - Elementary Education
Liberty University
Lynchburg, VirginiaSkills
- Training and development
- Learning strategies
- Leadership and listening
- Service prioritization
- Advisory skills
- Problem solving
Certification
• CPR
• Health License for Various States
• Health License for Various States
References
- Brooke Harmening, Ehealth, Supervisor, Brooke.harmening@ehealth.com
- Clint Corn, Ehealth, Supervisor, Clint.corn@ehealth.com
- Jesse Ochs, Ehealth, Supervisor, Jesse.Ochs@ehealth.com
Accomplishments
Top Preforming Sales Agent
Timeline
Team Lead - Benefit Advisor
Ehealth
05.2024 - Current
Insurance Agent
Globe Life
01.2024 - 05.2024
Security Professional / Trainer
Allied Universal
02.2023 - 12.2023
Teacher
School district
12.2021 - 12.2022
Bachelors - Elementary Education
Liberty University