Danielle Berry
Millbrook,AL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Beauty Advisor
Belk
Prattville, AL
05.2024 - Current
- Responsible for meeting or exceeding personal sales
- Demonstrating excellent selling stills and customer service
- Building customer clientele base
- Assisting in Beauty applications
- Unpacking merchandise in a timely manner
Selling Lead
Belk
Prattville, AL
08.2020 - 05.2024
- Responsible for driving sales and ensuring consistent customer service experience
- Maintaining presentation and safety standards, and resolve customer concerns
- Training associates on how to understand store assortment and inventory available through Omni resources
- Support Store Management with coordination of the daily operations of the store including merchandising new products to the floor
- Looking up employee productivity reports
Fine Jewelry Counter Manager
Belk
Prattville , AL
06.2019 - 08.2020
- Responsible for the overall operation and sales performance of the Fine Jewelry department
- Train and monitor Fine Jewelry Sales Associates
- Offering constructive and actionable feedback
- Responsible for driving sales results
- Fine Jewelry Trunk Show execution
- Provide trouble shooting and technical assistance to customers
Merchandise Associate
Belk
Prattville, AL
11.2018 - 06.2019
- Organized incoming store stocka and inventory
- Performed the execution of markdowns
- Pulling and processing transfers, RTV's, MOS of merchandise
- Communicated price change inaccuracies and signage issues to managers
Customer Service Associate
J.C. Penney
Prattville, AL
08.2015 - 05.2018
- Assisted customers in the Fine Jewelry, Appliances, Home, and Catalogue departments
- Managed orders, repairs, returns, signage and inventory
- Processed online purchases, order returns, package check-ins and customer calls
- Acted as the first point of contact for customers seeking help with products or technical issues
Education
High School Diploma -
Alpha Omega Academy
Rock Rapids, IA05-2011
Associate of Science - Business Administration Management
H. Councill Trenholm State Community College
Montgomery, ALSkills
- Team Building
- Interpersonal
- Communication
- Problem Solving
- Time Management
- Decision Making
- Merchandising
- Customer Service
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
Timeline
Beauty Advisor
Belk
05.2024 - Current
Selling Lead
Belk
08.2020 - 05.2024
Fine Jewelry Counter Manager
Belk
06.2019 - 08.2020
Merchandise Associate
Belk
11.2018 - 06.2019
Customer Service Associate
J.C. Penney
08.2015 - 05.2018
High School Diploma -
Alpha Omega Academy
Associate of Science - Business Administration Management
H. Councill Trenholm State Community College