Danielle Birchett

• Improved quality of patient care by providing emotional support to patients and families
• Sat with patients in need of companionship and emotional support
• Greeted visitors in a friendly manner, offering directions or other assistance as needed.
• Performed general cleaning duties, keeping play room clean and organized.

Worked as a PCA to a young patient with cerebral palsy providing medical, personal care and social stimulation.

• Practiced range of motion, mobility, and therapeutic exercises
• Assisted family caregiver with patients’ medical care (including a feeding tube, medications, nebulizers, and suction)
• Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.

• Greeted and helped blood donors at sign-in desk
• Monitored and assisted blood donors through donation process
• Prepared and organized donor files
• Assisted donors with setting up future appointments

• Answered up to 150 phone calls daily, connecting consumers to appropriate staff/programs
• Assisted with mailing, filing, photocopying, and scanning
• Updated data entry of current customer services

A four week, tuition-free, residential program offering opportunities to learn about the broad spectrum of careers in Biomedical Research, Biotechnology, and the health professions (BBHP)

• Attended enrichment classes and classroom sessions including Language Arts skills, Mathematics, Science/Biology, Informational Technology, and Cultural/Contemporary Health Issues Seminars
• Collaborated with physicians and other healthcare professionals to improve powerpoint skills
• Completed a Health Disparities Research Project: “Infant Mortality in the Black community compared to the general population of Massachusetts”