Danielle B. Murray
Detroit
Summary
Social Worker with patience, compassion, empathy, and excellent communication skills. Case management and discharge planning experience. Committed to help individuals in the community achieve better mental, physical, and emotional health.
Overview
12
12
years of professional experience
Work History
Behavior Specialist
Detroit Public School Community District
Detroit
08.2025 - Current
- Provide additional support and consultation to school-based support teams in the development of Functional Behavioral Assessments (FBA) and Behavior Intervention Plans (BIP)
- Provide additional support and consultation to school-based support teams by participating in IEP Team meetings, Manifestation Determinations and Behavior Review and Support meetings
- Provide additional support and consultation for classroom teachers/teams and school personnel on behavior reduction, classroom management, crisis intervention and skill acquisition as a part of a student's supports system or Behavior Intervention Plan
- Implement on-going assessments to maintain a consistent progress monitoring system/record of progress
- Promote highly specialized positive behavior interventions in which at risk students can thrive
- Promote behavior instruction that is explicit, intensive, accelerated, and provides ample practice time
- Provide additional support and consultation to school-based teams with crisis intervention, learning and collaboration concerns, and behavior factors that can affect the development and implementation of intervention strategies and/or plans
- Model positive, real-life assessment processes that will assist students with evaluating their own behaviors and encourage self-advocacy
- Provide support, consultation, and recommendations to evaluation and IEP teams with eligibility determinations, LRE determinations, and other programming decisions
- Develop a repertoire of social stories, behavior strategies, and emergency behavior plans consistent with instructional goals, academic environment, and teaching methods that can be tailored to individual student needs to more accurately assess student behavior skills and understanding
- Engage parents and families in the behavior intervention process to empower them by providing skills and techniques to support positive behavior development in the student.
- Develop and facilitate workshops/professional development on a variety of behavior management techniques and related social skills and on the utilization and implementation of evidence-based strategies and interventions, best practices, PBIS and START programming
- Provide additional support for classroom teachers/teams by providing recommendations of strategies and interventions for students exhibiting challenging behaviors in the classroom that disrupt their learning and the learning of others
- Participate in a local system of training and support to provide school leadership teams with the highest quality professional development leading to changes in systems and practices and improved student outcomes
- Meet the needs of all students effectively by working in collaboration with other disciplines
- CPI trainer
Hemodialysis PACT Social Worker
John D. Dingell VA Medical Center
Detroit
02.2023 - 06.2025
- Member of the Michigan Council of Nephrology Social Workers.
- Member of the weekly hemodialysis chair availability committee.
- Provide case management to the veteran who dialyze in the community.
- Complete fee authorizations for transient/transfer care in the community.
- Monitor and update electronic list of all veterans receiving dialysis in the community. We currently have 93 veteran dialyzing in the community.
- Completed quarterly and initial assessments to assess the veterans needs and dialysis goals.
- Complete SW pre-transplant kidney assessments as part of the veteran’s transplant work-up.
- Attends ESRD monthly meeting.
- Assist with discharge planning for ESRD/AKI patients to ensure all of their dialysis needs are met and or arranged in the community prior to discharge.
- Acts a liaison and advocate between veterans and their home dialysis unit.
- Coordinate transportation for veterans who treat in the community as well provide assistance for the veterans onsite.
- Provide Kidney Disease Orientation (educating veterans on their kidney treatment options) community resources, different modalities, adjustment issues as well as providing support during this time of transition) This is for veterans who are pre-dialysis.
- Manage spreadsheet for veteran who participate in CKD education class.
- Assists with solar eclipse preparation- contacted vulnerable patients in 48201-filter list-community patients-25 phone calls-documented in CPRS.
- Provide coverage for Renal Coordinator.
Medical Social Worker-Contingent
John D. Dingell VA Medical Center
Detroit
08.2022 - 02.2023
- Meets directly with patient/family to perform initial screening and comprehensive assessment.
- Assist with emergency room comprehensive assessment and connects veterans to VA and community resources.
- Coordinates individualized discharge plans to manage safe transition back to community and home environments.
- Demonstrates a willingness to help veterans; acknowledges and responds to the their and caregivers needs promptly and appropriately.
- Establishes and maintains effective relationships with physicians and all other staff members, internally and externally.
- Collaborates with physicians, office staff and ancillary departments, assuring patient education is completed to support post-acute needs.
- Provides additional support to PACT team by appropriately responding to outpatient consults.
- Educates Veterans and their caregivers about the Veteran system, services and programs available to the Veteran.
- Advocate for Veterans, families, caregivers, support persons.
- Educates veterans and caregivers on the levels of health care (i.e. acute, sub-acute, home care); entitlements; community resources; and advance directives, and Living Will.
- Administers case mix tool to verify the needs of the patient and number of needed hours per week in the GEC programs.
- Maintains professional growth through continuing education, TMS modules and for ensuring continuing education is obtained timely.
- Refers patients to designated community agencies or resources for financial assistance, housing assistance, mental health and substance abuse follow up, and other support services.
Clinical Social Worker-Case Management
Detroit Medical Center
Detroit
04.2021 - 06.2021
- Conducts and completes complex psycho-social assessment and intervention to promote timely throughput, safe discharge and prevent avoidable readmissions.
- Addresses the needs of patients who have experienced a critical event or diagnosis that requires complex management strategies and the extensive use of resources to optimize health outcomes along the care continuum.
- Provides crisis intervention.
- Manages conflict resolution at the patient level.
- Uses positive interpersonal skills to effectively resolve conflict.
- Promotes a positive patient relations environment.
- Assesses and facilitates transition to the next level of care for complex patients.
- Makes appropriate referrals to other departments and effectively communicate with patients and families about the plan of care.
- Maintains working knowledge and database of community resources available to patients and their families, including but not limited to support groups, behavioral health providers, and supportive resources.
- Maintains current knowledge of health care techniques/practices, and social work strategies through educational programs/resources.
- Maintains a working knowledge of the requirements of payers, regulatory and compliance entities.
- Establishes and maintains effective relationships with physicians and all other staff members, internally and externally.
- Collaborates with physicians, office staff and ancillary departments, assuring patient education is completed to support post-acute needs.
- Completes case management documentation in a concise and timely manner.
- Assist with child abuse and neglect referrals, adult protective service referrals, guardianship petitions and psychiatric petitions.
Hemodialysis Social Worker
Henry Ford Health Systems
Taylor
11.2019 - 02.2021
- Conducts initial psychosocial interviews with patients and families in order to assess baseline level of functioning, comprehension of illness and its ramifications, and impact of individual/family history upon current and future psychosocial functioning.
- Provides crisis intervention to patients and families as needed.
- Functions as a patient advocate and as a liaison between the patient and multiple care delivery systems.
- Assists patients with linkage to hospital and community resources based on needs assessment.
- Provides information and referral services as needed.
- Records psychosocial assessments, update assessments, and progress notes in accordance with established recording guidelines.
- Participates in comprehensive inter-disciplinary team (IDT) patient care meetings with appropriate documentation on IDT assessment and plan of care.
- Participates in unit quality improvement meetings and activities.
- Participates in professional development activities, such as attending social work meetings, relevant conferences, professional memberships and professional reading.
- Demonstrates professional judgment in assessing unit dynamics and responds in a manner that will contribute to smooth functioning of the unit; knows when to confront or be supportive.
- Demonstrates the ability to communicate effectively to staff, management and/or medical personnel.
- Communicates with the multi-disciplinary team members in order to provide quality care to the renal population.
- Works closely with other unit social workers to facilitate patient transfer and information flow between units in order to develop appropriate patient care plans.
Community Outreach Specialist
Harbor Health Plan
Detroit
10.2018 - 11.2018
- Educate members on chronic disease management and preventative care.
- Outreach to members via phone calls and clinical setting.
- Assist members with completion of related health care forms.
- Scheduled member’s appointments and provided appointment reminders.
- Connect members with transportation for scheduled appointments.
- Host 'clinic days' to promote preventative care.
- Utilized and analyzed HEDIS measures to identify gaps in care.
DMC Health Plans Customer Service Representative
Detroit Medical Center
Detroit
10.2013 - 06.2017
- Answer incoming phone calls from health care providers (physician offices, clinics), and identify the type of assistance the provider needs (benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits).
- Act as a liaison member and provider grievance/appeals ensuring a coordinated effort in improving financial and quality performance.
- Prepare all grievances/appeals written documentation.
- Document grievances/appeals in an accurate and timely manner per policy.
- Investigate and resolve member and provider appeals.
- Prepare reports to summarize monthly telephone inquiries.
- Assist with claim processing for Healthsource and DMC Care insurance.
- Investigate lost checks for providers and facilities.
Foster Care Worker
State of Michigan-Department of Health and Human Services
Highland Park
02.2015 - 07.2015
- Engages in face-to-face contact with alleged victims of abuse and/or neglect and visits their homes or designated placements.
- Provides casework services to dependent, neglected, abused, and delinquent children and youth; children with disabilities; socially and economically disadvantaged and dependent adult clients; and other individuals and families.
- Observes individuals, families, and living conditions.
- Determines the appropriate method and course of action and implements service, treatment, and learning plans.
- Develops plans and finds resources to address clients' and families' problems in housing, counseling, and other areas, using specific service methods; monitors services provided.
- Writes and maintains social case histories, case summaries, case records, and related reports and correspondence.
- Provides or secures protective services for endangered children and adults qualifying for such services.
- Conducts family assessment and placement studies.
- Presents assessment and service plans at pre-dispositional and dispositional hearings.
- Interprets behavioral problems for parents and other caregivers and otherwise assists them in providing appropriate care to children.
Education
MSW -
Wayne State University
Detroit, MIB.S - Sociology, Criminal Justice
Eastern Michigan University
Ypsilanti, MISkills
- Interpersonal skills
- Communication skills
- Facilitating diverse group settings
- Interdisciplinary team cooperation
- Documentation skills
- Assessment skills
- Rapport building
- Professionalism
Volunteer Experience
- Volunteer, Prayer Temple of Love Cathedral, 12375 Woodard Ave, Highland Park, MI, 48203, 01/01/19, Present, Assisted with food outreach distribution., Delivered food donations to disabled and elderly community members., Assisted with Caleb’s Kids, pre-teen/teen suicide prevention and support group., Assist with planning and attended the World Kidney Day Fair., Awarded from the Detroit Employee Association for volunteer work for FY24.
- Volunteer, Clean Slate Community Services, 15039 W 8 Mile Rd, Detroit, MI, 48235, 01/01/18, Present, Coordinated resume writing classes., Assisted with job applications.
- Volunteer, Soldiers Angels, 19486 Sherwood St, Detroit, MI, 48234, 01/01/20, 08/01/20, Assisted with Veterans food distribution.
Professional Objectives
Social Worker with patience, compassion, empathy, and excellent communication skills. Case management and discharge planning experience. Committed to help individuals in the community achieve better mental, physical, and emotional health.
Timeline
Behavior Specialist
Detroit Public School Community District
08.2025 - Current
Hemodialysis PACT Social Worker
John D. Dingell VA Medical Center
02.2023 - 06.2025
Medical Social Worker-Contingent
John D. Dingell VA Medical Center
08.2022 - 02.2023
Clinical Social Worker-Case Management
Detroit Medical Center
04.2021 - 06.2021
Hemodialysis Social Worker
Henry Ford Health Systems
11.2019 - 02.2021
Community Outreach Specialist
Harbor Health Plan
10.2018 - 11.2018
Foster Care Worker
State of Michigan-Department of Health and Human Services
02.2015 - 07.2015
DMC Health Plans Customer Service Representative
Detroit Medical Center
10.2013 - 06.2017
MSW -
Wayne State University
B.S - Sociology, Criminal Justice
Eastern Michigan University