Summary
Overview
Work History
Education
Skills
Timeline
Responsibilities
Communication
Adaptability
Generic

Danielle Bolin

Martinsville,IN

Summary

Dynamic revenue cycle professional with a proven track record in optimizing billing workflows, minimizing denials, and enhancing reimbursement processes. Expertise in implementing strategic initiatives that drive efficiency and improve financial outcomes. Skilled in analyzing complex data to identify trends and opportunities for improvement. Committed to delivering exceptional results that support organizational goals and elevate satisfaction.

Overview

13
13
years of professional experience

Work History

Indiana University Health-Revenue Cycle Services
10.2017 - Current

Indiana University Health- Patient Financial Services
10.2012 - 10.2017

Education

High School -

Martinsville High School

Skills

  • Denials and Appeals resolution
  • Organization
  • 10 years in Revenue Cycle
  • KPI goals and quality knowledge
  • Problem-solving
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Critical thinking
  • Problem resolution

Timeline

Indiana University Health-Revenue Cycle Services
10.2017 - Current

Indiana University Health- Patient Financial Services
10.2012 - 10.2017

High School -

Martinsville High School

Responsibilities

Analyzed payer trends and root causes of underpayment and rejections, driving process corrections and appeals strategy. Track and trend payer errors. Recommend opportunities for automation on common billing mistakes. Maintains a monthly quality and productivity goal. Attend weekly, and monthly team huddles for process updates. Monthly meeting with government payer on escalated claim errors.

Communication

 Can communicate with insurance and patients for collection purposes. At current positions I communicate with a team of individuals across the state of Indiana. Successfully can push back with insurance companies to resolve claims. Understanding of payer fee schedules and payment methodology. Ability to escalate and track with multiple teams payer errors and payment.

Adaptability

Have experience working with Medicaid, while working projects for Medicare. Able to follow multiple payer contract and payment rules. Experience with multiple insurance payers and payer web portals. Achieved denial resolution, track and trended billing errors while reaching quality/productivity goals. 

Danielle Bolin