Danielle Bradley
Benton City,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
7
7
years of professional experience
Work History
Registered Medical Assistant
Tri City Digestive Health Center
04.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Registered Medical Assistant
Mid-Columbia Endoscopy Center
01.2020 - 10.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Adolescent Support Staff
Breakthrough
10.2020 - 04.2021
- Attended training sessions to stay updated on procedures and services.
- Assisted troubled youth with daily activities such as preparing meals, household chores etc.
- Administered medications following the 6 rights of safe medication administration.
- Assisted coworkers and staff members with special tasks on daily basis.
Caregiver
Tri City Residential Services
04.2018 - 10.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Customer Service Representative
Amazon
09.2017 - 04.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
High School Diploma -
Delta High School
Pasco, WA06.2017
Skills
- Stocking Supplies
- Monitoring Patient Progress
- Charting Expertise
- Patient Toileting
- Documentation
- Membership Inquiries and Renewals
- Product Organization
- Typing Proficiency
- Microsoft Word and Microsoft Powerpoint
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Registered Medical Assistant
Tri City Digestive Health Center
04.2021 - Current
Adolescent Support Staff
Breakthrough
10.2020 - 04.2021
Registered Medical Assistant
Mid-Columbia Endoscopy Center
01.2020 - 10.2020
Caregiver
Tri City Residential Services
04.2018 - 10.2019
Customer Service Representative
Amazon
09.2017 - 04.2018
High School Diploma -
Delta High School
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