Summary
Overview
Work History
Education
Skills
Certification
Timeline
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DANIELLE BRAUD

New Orleans,LA

Summary

Dynamic professional with over 18 years of experience in customer service, food service, and management, eager to transition expertise into the logistics sector. Recognized for leading by example in fast-paced environments while fostering teamwork and collaboration. Committed to contributing to every lift, load, and success achieved by the team. Prepared to leverage a strong work ethic and proven track record to drive operational excellence.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Prep Cook

Children's Hospital of New Orleans
02.2023 - 05.2025
  • Prepared high-volume, nutritionally balanced meals daily for pediatric patients, staff, and visitors, adhering strictly to dietary restrictions and hospital sanitation standards.
  • Collaborated with dietitians and medical staff to ensure meal accuracy for patients with complex medical and allergy-related dietary needs.
  • Maintained a spotless, organized work station while managing multiple prep tasks efficiently under pressure to meet strict hospital meal service timelines.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.

Executive Assistant

Crane Rehab Center
02.2020 - 06.2023
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Handled confidential and sensitive information with discretion and tact.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.

Behavioral Health Technician

Oddyssey House of Louisiana
03.2014 - 01.2020
  • Facilitated on-site activities, support groups, and outings for clients.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Prepared and submitted daily reports to management.
  • Performed client intake procedures according to internal standards for new admissions.
  • Conducted client rounds to check on residents.
  • Taught clients how to complete basic household chores and prepare food.
  • Worked as part of collaborative team to address changing needs of children and families.

Shift Manager

Rally's
10.2007 - 01.2014
  • Supervised and motivated a team of 5–10 crew members per shift, ensuring fast, accurate service and adherence to company quality standards during high-volume hours.
  • Handled daily cash reconciliation, inventory checks, and shift reports, maintaining accountability and minimizing loss through accurate record-keeping.
  • Trained new employees on food safety protocols, customer service techniques, and station responsibilities to build a reliable, high-performing team.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.

Education

Certified Logistics - Business Administration

Delgado Community College
New Orleans, LA
08.2025

Skills

  • Collaborative teamwork
  • Process optimization
  • Regulatory compliance management
  • Effective interpersonal communication
  • Systematic kitchen arrangement
  • Steadfast in commitments

Certification

  • OSHA 10 Occupational Safety and Health Administration Jul 2025 - Jul 2030
  • Certified Forklift Technician Delgado Community College Aug 2025 - Aug 2028

Timeline

Prep Cook

Children's Hospital of New Orleans
02.2023 - 05.2025

Executive Assistant

Crane Rehab Center
02.2020 - 06.2023

Behavioral Health Technician

Oddyssey House of Louisiana
03.2014 - 01.2020

Shift Manager

Rally's
10.2007 - 01.2014

Certified Logistics - Business Administration

Delgado Community College