Danielle Bronson
Rose City,MI
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
5
5
years of professional experience
Work History
PSR III, Team Lead, Subject Matter Expert
CVS Specialty Pharmacy
08.2021 - Current
- In two years of employment at CVS Specialty Pharmacy, I have received three promotions and have been rated high performing for all year-end and mid-year reviews.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Designed strategic plan for component development practices to support future projects.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
Office Manager
Dr. David Urbanski’s Oncology Office
01.2020 - 08.2021
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Phlebotomist
MidMichigan Healthcare System
08.2018 - 01.2020
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Addressed questions and concerns to educate patients on collection process and procedures.
Education
Bachelor of Science in Information Technology/Data Analytics -
Strayer University
12.2025
Associates of Business Administration -
Strayer University
06.2023
Skills
- Microsoft Applications
- Tableau
- Power BI
- IT Systems
- Data Security/Privacy
- Communication
- Efficiency
- Time Management
- Collaboration
- Creativity
- Organization
- Performance Improvement
- Production Monitoring
- Coaching
Accomplishments
- CVS Health aNative CRG Marketing and Communications Co-Chair
- Administrative Assistant of CVS Health’s Reconciliation Quality Assurance Team
- Mentor for first-year students at Strayer University
Timeline
PSR III, Team Lead, Subject Matter Expert
CVS Specialty Pharmacy
08.2021 - Current
Office Manager
Dr. David Urbanski’s Oncology Office
01.2020 - 08.2021
Phlebotomist
MidMichigan Healthcare System
08.2018 - 01.2020
Bachelor of Science in Information Technology/Data Analytics -
Strayer University
Associates of Business Administration -
Strayer University