Summary
Work History
Education
Skills
Timeline
Generic

Danielle Brown

Memphis,TN

Summary

Dynamic professional with a proven track record at Boss Lady Brown Cleaning Service, excelling in fast-paced environments. Adept in customer service and problem-solving, with strong computer skills. Demonstrated ability to enhance team collaboration and optimize processes, ensuring exceptional service delivery. Recognized for dependability and a positive attitude, consistently exceeding expectations.

Work History

Cleaning Commercial Business, Warehouse, Dental of

Boss Lady Brown Cleaning Service
2022 - 2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.

Front Desk Receptionist

Hyatt Hotel
2019 - 2022
  • Managed check-in and check-out processes efficiently, streamlining guest arrivals and departures.
  • Coordinated room reservations using hotel management software, optimizing occupancy rates.
  • Assisted guests with inquiries, providing information on hotel amenities and local attractions.
  • Processed payments accurately and securely, reinforcing financial accountability at the front desk.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Greeted guests warmly, ensuring a positive first impression and enhancing customer experience.
  • Handled guest complaints professionally, resolving issues promptly to maintain high service standards.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Education

GED -

Messick Educational School

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Computer skills

Timeline

Cleaning Commercial Business, Warehouse, Dental of

Boss Lady Brown Cleaning Service
2022 - 2025

Front Desk Receptionist

Hyatt Hotel
2019 - 2022

GED -

Messick Educational School
Danielle Brown