Danielle Burke
Menominee,MI
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Passionate about contributing to shrink/inventory control, customer relations, and employee partnerships. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
8
8
years of professional experience
Work History
Animal Care - Operations Specialist
Petco
05.2023 - Current
- Reduced costs for the department by identifying areas of improvement and proposing cost-effective solutions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Oversaw efficient inventory stocking and supply rotation.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Streamlined warehouse operations for increased efficiency through process improvements and staff training.
- Improved animal health by conducting routine monitoring and maintaining detailed records of animal behavior and wellbeing.
Technician
Clarus
09.2021 - 03.2023
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Enhanced team productivity by implementing efficient work schedules and processes.
- Improved overall equipment reliability through thorough preventive maintenance procedures.
- Enhanced product inspection by conducting regular inspections and maintenance procedures.
Security Officer
Delta Force Security Services
02.2021 - 08.2021
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced crime prevention strategies by analyzing and interpreting crime data for law enforcement agencies that may happen within the walls of the area being patrolled.
Store Manager
Cousins Subs
02.2016 - 06.2021
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
Education
High School Diploma -
Homeschool - Erasmus Academy
Floyd, VA06.2012
Skills
- Improvement Plan Knowledge
- Project Management
- Shrinkage Control
- Audit Coordination
- Animal Behavior Analysis
- Paperwork Processing
- Scheduling
- Customer Engagement
- Motivational Leadership
Timeline
Animal Care - Operations Specialist
Petco
05.2023 - Current
Technician
Clarus
09.2021 - 03.2023
Security Officer
Delta Force Security Services
02.2021 - 08.2021
Store Manager
Cousins Subs
02.2016 - 06.2021
High School Diploma -
Homeschool - Erasmus Academy
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