Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
References
Timeline
Generic

Ren Newman

Portland,ME

Summary

Highly skilled Operations Specialist with comprehensive experience in coordinating and optimizing business operations. Possess strong analytical skills, adept at identifying operational inefficiencies and implementing necessary process improvements. Known for strategic planning abilities and effective leadership style, leading to improved team productivity and operational excellence. In previous roles, have consistently streamlined processes to enhance overall organizational efficiency and the customer experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Specialist

Going
Boulder, CO
10.2021 - Current
  • Analyzed customer feedback to improve operations processes and increase customer satisfaction.
  • Implemented new processes to streamline daily tasks, resulting in increased efficiency, including the highest performing metrics: 10k signups within the last year, and 1k conversions.

Product Manager

Asmythco
Newark, NJ
08.2020 - 10.2021
  • Conducted market research and competitive analysis for existing and potential products.
  • Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms, and deployed new products to targeted demographics through managed supply chains.

Team Leader Manager

Buon Giorno Coffee
Fort Worth, TX
01.2018 - 03.2020
  • Assigned and monitored daily tasks for team members.
  • Developed strategies to increase productivity and efficiency of the team: including implementing new processes and procedures as needed.
  • Maintained records of employee performance reviews.

Education

MBA - Leadership, Project Management

Western Governors University
Salt Lake City, UT

Skills

  • Experience in leadership
  • Process Planning
  • Program Evaluation
  • Improvement plan knowledge
  • Resource Planning and Scheduling; including team architecture
  • Unified Communications Integration
  • Use and proficiency in: Notion, Jira, Loom, Slack, Figma, Kustomer, Braze, Active Admin, Playvox, Google and Microsoft Suite, Range, Zoom, Preset, Zoho

Affiliations

  • Crocheting
  • Baking
  • Writing

Accomplishments

  • National Honors Society; Phi Theta Kappa
  • National Society of Leadership and Success
  • Be Human, 2 years in a row (2023-24)

Certification

  • Project+
  • TEFL

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Operations Specialist

Going
10.2021 - Current

Product Manager

Asmythco
08.2020 - 10.2021

Team Leader Manager

Buon Giorno Coffee
01.2018 - 03.2020

MBA - Leadership, Project Management

Western Governors University

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Ren Newman