GEORGIANNA MONTANO
Carteret,NJ
Summary
Detail-oriented Operations Specialist experienced in emergency communications and operational coordination. Excels in gathering critical information and documenting details for effective response. Maintains composure under pressure while collaborating with law enforcement and emergency responders. Utilizes advanced computer systems for accurate record-keeping and situational awareness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Specialist
Coast Guard
07.2022 - Current
- Analyzed reports to identify and recommend improvements.
- Trained and motivated employees to enhance team productivity.
- Created and maintained tracking spreadsheets for operational oversight.
- Collected, arranged, and input information into database system.
- Ensured safety of individuals and assets within the U.S. Maritime Transportation System by implementing preventative measures.
- Develop plans for missions ranging from search and rescue to law enforcement
- Communicated with boaters in distress and developed search patterns.
Cashier
Marshalls
10.2021 - 03.2022
- Operated cash register for cash, check, and credit card transactions, ensuring high accuracy to maintain customer trust.
- Greeted customers entering store and addressed needs promptly to enhance overall shopping experience.
- Developed relationships with customers to foster loyalty and encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
ShopRite
01.2021 - 10.2021
- Operated cash register for cash, check, and credit card transactions, ensuring high accuracy and customer satisfaction.
- Greeted customers entering store and addressed their needs to enhance shopping experience.
- Cultivated relationships with customers to foster loyalty and repeat business.
- Adapted work schedule to meet business demands and extra shifts to meet business needs.
Crew Member
ShopRite
03.2020 - 01.2021
- Processed customer orders, prepared meals, and handled payments to ensure smooth transactions.
- Collaborated with team members to complete orders.
- Oversaw front counter operations to enhance customer service across all service areas.
- Executed food preparation tasks to uphold franchise standards for quality, speed, and presentation.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Toms River High School East
Toms River, NJ06.2022
Skills
- Resource planning and scheduling
- Mission planning
- Productivity tracking
- Customer relationship management
- Data entry accuracy
- Time management
- Project management
- Risk assessment and mitigation
- System development
- Human relations and coordination
- Analytical thinking
- Disaster recovery planning
- Data analysis
- Idea development
- Conflict resolution
- Leadership skills
- Team collaboration
- Experience in leadership
- Risk mitigation
Certification
• FEMA ICS 100
• FEMA ICS 300
• FEMA ICS 300
Timeline
Operations Specialist
Coast Guard
07.2022 - Current
Cashier
Marshalls
10.2021 - 03.2022
Cashier
ShopRite
01.2021 - 10.2021
Crew Member
ShopRite
03.2020 - 01.2021
High School Diploma -
Toms River High School East