Danielle Burt
Bossier City,LA
Summary
Dynamic Crew Chief at Johnny's Pizza House with a proven track record in training and mentoring teams. Expert in mechanical troubleshooting and adept at resolving customer disputes, enhancing loyalty and repeat business. Recognized for leadership in high-pressure environments, driving performance improvements and fostering a positive team culture.
Overview
6
6
years of professional experience
Work History
Crew Chief
Johnny's Pizza House
Bossier City, LA
09.2020 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded proactively and positively to rapid change.
Customer Service Representative
Teleperformance
Shreveport, LA
01.2022 - 09.2025
- Managed high-volume calls while maintaining a professional demeanor and composure.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Shreve High School
Shreveport, LASkills
Training and mentoring
Performance improvements
Mechanical troubleshooting
Crew leadership
Timeline
Customer Service Representative
Teleperformance
01.2022 - 09.2025
Crew Chief
Johnny's Pizza House
09.2020 - Current
High School Diploma -
Shreve High School