Danielle Cadra
Lewisburg,WV
Summary
Diligent surveillance operator with strong background in monitoring and analyzing CCTV footage to ensure security and safety. Proven history of identifying and reporting suspicious activities, contributing to safe environment. Demonstrated expertise in using surveillance equipment and maintaining detailed logs.
Overview
8
8
years of professional experience
Work History
Surveillance Operator
The Greenbrier Resort
04.2022 - Current
- Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
- Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
- Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
- Assisted in maintaining a safe gaming environment through prompt reporting of potential threats or violations.
- Demonstrated strong attention to detail while scanning large crowds for signs of cheating, theft, or other illicit activities.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Supported law enforcement investigations with accurate documentation and provision of surveillance footage when needed.
Retail Sales Associate
The Greenbrier Resort
03.2021 - 04.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Chef
Salt Caves and Spa
12.2020 - 03.2021
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
Lead Pastry Cook
The Greenbrier Resort
01.2020 - 12.2020
- Coordinated with front-of-house staff to ensure seamless communication regarding special requests or dietary restrictions from guests.
- Collaborated with culinary team to create seasonal dessert menus, attracting new customers and retaining regulars.
- Compiled working specifications and food cost estimates for new products to broaden pastry offerings.
- Monitored baking ingredient stocks and replenished items to maintain sufficient quantities for pastry production.
Baker
Leburge Casino Resort
11.2016 - 01.2020
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Education
Associate of Arts - Culinary
Sowela Technical Community College
Lake Charles, LA05-2018
High School Diploma -
Sulphur High School
Sulphur, LA05-2014
Skills
- Policy and procedure understanding
- Quick Learner
- Patience and Concentration
- Integrity and Trustworthiness
- Accurate incident reporting
- CCTV Operation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
Timeline
Surveillance Operator
The Greenbrier Resort
04.2022 - Current
Retail Sales Associate
The Greenbrier Resort
03.2021 - 04.2022
Chef
Salt Caves and Spa
12.2020 - 03.2021
Lead Pastry Cook
The Greenbrier Resort
01.2020 - 12.2020
Baker
Leburge Casino Resort
11.2016 - 01.2020
Associate of Arts - Culinary
Sowela Technical Community College
High School Diploma -
Sulphur High School
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