Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Carpenter

Austin,Texas

Summary

Hi, I'm Danielle. I'm passionate about building meaningful connections and helping customers find the right solutions. I bring over 12 years of experience in the service industry, along with a unique mix of sales, design, and problem-solving skills. With a background in customer service, UX design, and marketing, I understand how to communicate value, drive engagement, and create seamless experiences. Whether it’s using data to inform sales strategies or leveraging creativity to solve challenges, I thrive in fast-paced environments where adaptability and collaboration make all the difference. I'm excited about bringing my people-first approach to tech sales and making a real impact.

Overview

10
10
years of professional experience

Work History

Lead Server

Ranch 616
Austin, Texas
03.2022 - Current
  • Enhanced guest satisfaction through exceptional service in high-pressure environments, demonstrating strong problem-solving skills.
  • Trained staff on customer service excellence and operational systems, ensuring a cohesive team experience.
  • Developed and implemented customer loyalty initiatives, boosting repeat business and team morale.

UX Designer

Sugared Belle & Stagebite
Austin, Texas
03.2021 - 04.2023
  • Led branding strategies and digital design initiatives for Sugared Belle and Stagebite, including logo development, web design, and social media platform rebranding, to uphold brand identity and enhance user experiences.
  • Spearheaded citywide marketing campaigns for Stagebite, utilizing user research to drive impactful design solutions, and boost brand visibility.
  • Designed and implemented cohesive digital aesthetics, collaborating on conceptualization and execution across websites, social media, and marketing materials.
  • Collected and analyzed user data to inform design decisions and optimize engagement.

Educator

Lululemon
Austin, Texas
03.2016 - 03.2021
  • Fostered customer loyalty by building meaningful connections and providing in-depth product education.
  • Boosted sales and team engagement through creative competitions and collaboration on visual merchandising projects.
  • Revamped inventory processes, enhancing operational efficiency and accuracy.
  • Inspired workplace creativity by fostering team ideas and encouraging innovation.

Junior Events Manager & Creative Signage Designer

Crave Catering
Austin, Texas
01.2015 - 12.2020
  • Managed event logistics and customer relations, ensuring exceptional service delivery.
  • Developed and executed marketing strategies that improved brand visibility and customer engagement.
  • Collaborated with various teams to create bespoke signage and promotional materials that aligned with customer success goals.

Artist

Myself
Austin, Texas
01.2016 - 04.2019
  • Built and managed a mixed-media art business, showcasing works at multiple art shows and residencies.
  • Successfully promoted and sold over 95 original paintings generating over $15,000 in sales.
  • Applied creative and strategic thinking to develop innovative promotional campaigns, enhancing customer interactions, and driving business growth.

Education

Some College (No Degree) -

Texas A&M University
College Station, TX

Skills

  • Superior Communication
  • Customer Relationships
  • Collaboration
  • Detail Oriented
  • Adaptability
  • Restaurant Softwares- Toast, 7Shifts, Hot Schedules, Open Table
  • Data Driven
  • Creative Problem Solving
  • Adobe Creative Cloud
  • Empathetic

Timeline

Lead Server

Ranch 616
03.2022 - Current

UX Designer

Sugared Belle & Stagebite
03.2021 - 04.2023

Educator

Lululemon
03.2016 - 03.2021

Artist

Myself
01.2016 - 04.2019

Junior Events Manager & Creative Signage Designer

Crave Catering
01.2015 - 12.2020

Some College (No Degree) -

Texas A&M University

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Danielle Carpenter