Career advancementHealthcare benefitsCompany Culture
1
Certification
18
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Work History
EXECUTIVE ASSISTANT
1 Year 7 Months
LOVE FAMILY FREIGHT | 02.2025 - Current
Liaise between executives, clients, and employees to facilitate effective communication and collaboration.
Oversee office operations and supervise administrative staff, ensuring efficiency in daily workflows.
Handle confidential and sensitive information with discretion and tact.
Assist in the planning and execution of company events, including board meetings and corporate retreats.
Manage executive calendar, scheduling appointments and coordinating travel arrangements.
Develop and maintain filing systems, ensuring easy access to important documents.
HUMAN RESOURCES OFFICE ADMINISTRATOR
2 Years
LOVE FAMILY FREIGHT | 02.2023 - 02.2025
Facilitated communication between management and staff to address concerns and strengthen relationships across all organization levels.
Maintained accurate personnel records to ensure compliance with labor laws and regulations.
Conducted exit interviews to gather insights that informed retention strategies and improved employee satisfaction.
Streamlined HR processes, improving efficiency in recruitment and talent acquisition efforts.
Facilitated cross-department communication to resolve employee inquiries and promote a harmonious workplace.
Administered payroll processing accurately and on time, maintaining employee trust in compensation management practices.
Facilitated communication between management and staff to address concerns effectively and create strong working relationships across all levels of the organization.
Facilitated communication between departments to resolve employee inquiries and support workplace harmony.
Conducted exit interviews to gather insights for enhancing retention strategies within the organization.
PERSONAL BANKER/SMALL BUSINESS SPECIALIST
12 Years 9 Months
JPMORGAN CHASE | 07.2008 - 04.2021
Managed a portfolio of over 120 high net-worth clients, providing personalized financial advice and solutions to help them achieve their wealth management goals
Executed targeted marketing campaigns that attracted new small business clients, contributing to growth of bank's customer base
Analyzed small business loan applications, assessing credit risk and making recommendations on loan approvals based on financial analysis and market trends
Streamlined processes across departments to enhance delivery of banking solutions for personal and small business clients
Collaborated with various departments within the bank to streamline processes and improve efficiency in delivering banking solutions to personal and small business clients
Collaborated with internal team members and external partners to deliver seamless and efficient banking solutions for both personal and small business clients
Coordinated with internal team members and external partners to ensure seamless delivery of banking solutions for personal and small business clients
Education
Bachelor - Human Resources
University of Arizona, Global Campus | Tucson, AZ | 05-2027
Skills
Microsoft Office Tools
Payroll Administration
Office management
Customer Service
Client relationship building
Team Coordination
Risk assessment
Problem-solving
Strong problem solver
Written and Oral communication
Meticulous attention to detail
Analytical skills
Certification
Notary, State of Texas, January 2013, NMLS, April 2013