Danielle Carter-Gardener
Wylie,Tx.
Summary
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 15 years of experience to new professional challenges with growth-oriented organization.
Overview
12
12
years of professional experience
Work History
SENIOR CENTER PROGRAM DIRECTOR
ALLEN COMMUNITY ROCKAWAY BLVD SENIOR CENTER
08.2022 - 11.2023
- Manages center budgets including programming, facility maintenance, and kitchen department
- Manages senior day center according to safety regulations and guidelines outlined by state/ city funders NYC aging and DOH (Department of Health)
- Provides monthly quality assurance audits
- Data entry skills for the following programs: PEER place, STARS, and PRISM
- Provides supervision for staff and volunteers
- Completed chart audits and incident reports.
INTERN
MENTAL HEALTH THERAPIST, RAY, OF NEW YORK
10.2022 - 06.2023
- Performed supervised individual and group counseling
- Supervision, crisis intervention, and consultation/outreach
- Provides psychological assessments, intakes, and appropriate referrals
- Maintained a caseload of 12 clients.
SENIOR CENTER PROGRAM DIRECTOR
FRIENDSHIP CENTER/ JAMAICA SERVICES PROGRAM, OLDER ADULTS
07.2017 - 03.2020
- Managed center budget for all departments including programming, facility maintenance, and kitchen needs
- Managed senior day center according to safety regulations and guidelines outlined by state/ city funders DFTA (Department of the Aging) and DOH (Department of Health)
- Provided monthly quality assurance audits
- General Understanding of PEER place database for case note entry and review, and prepare monthly reports
- Provided supervision for staff and volunteers
- Completed chart audits and incident reports
- Conducted in-service training on Elder Abuse awareness, and physical exercise for Elderly (QTAC)
- Attended local community board meetings to discuss services that are available to older adults.
MANAGER
JHS 226 BEACON AFTER SCHOOL PROGRAM
05.2015 - 05.2016
- Provided general management and supervision of youth counselors that provided support to students of afterschool programs
- Conducted meetings with youth counselors/ guardians/family members and participants to discuss/create individualized goals for participants
- Completed notes depicting participants' progress and helped counselors create performance goals for students.
SOCIAL SERVICES SUPERVISOR
WIN WOMEN IN NEED WESTWAY FAMILY SHELTER
09.2014 - 03.2015
- Supervised the Social Services Department of Family Shelter servicing 130 homeless families
- Managed 5 case workers, a 5-person security team, and administrators
- Reviewed charts and central database (CARES) to ensure proper input of client information.
SOCIAL SERVICES MANAGER
SCO FLUSHING FAMILY SHELTER, SUBSTANCE ABUSE
01.2013 - 09.2014
- Managed Social Services department of Family Shelter servicing 99 homeless families including Social Services Supervisor and 6 case managers
- Implemented weekly meetings with families and staff to track and monitor education-based recreational goals for children
- Reviewed charts and central database (CARES) to ensure proper input of client information
- LEAD OUTREACH, CASE-MANAGER
- NADAP PROJECT ACE SEPTEMBER, BKLYN
Case Managers
08.2011 - 01.2013
- To achieve desired company milestones
- Managed caseload of 40 Substance abuse / H.IV
- Clients
- Prepared and referred 10+ clients a month for work readiness
- Monitored Compliance with Vocational agencies i.e
- Rescare, BTW, and FEGS and HRA
- Created treatment plans to address mental and medical barriers to employment and sobriety.
Education
M.A - Clinical Mental Health
CAPELLA UNIVERSITY
M.A - Public Administration/Public Sector Management
METROPOLITAN COLLEGE OF NEW YORK
B.A. - Social Science
C.U.N.Y. QUEENS COLLEGE
Skills
- Administration Knowledge
- Understanding of Human Resources
- Effective Leader
- Strategic Leadership
Affiliations
Passionate and results-driven Program Director/Mental health counselor providing social services to underserved communities for over 15 years. An empathetic leader who has worked with diverse populations, ensuring the agency's goals are met each quarter.
Timeline
INTERN
MENTAL HEALTH THERAPIST, RAY, OF NEW YORK
10.2022 - 06.2023
SENIOR CENTER PROGRAM DIRECTOR
ALLEN COMMUNITY ROCKAWAY BLVD SENIOR CENTER
08.2022 - 11.2023
SENIOR CENTER PROGRAM DIRECTOR
FRIENDSHIP CENTER/ JAMAICA SERVICES PROGRAM, OLDER ADULTS
07.2017 - 03.2020
MANAGER
JHS 226 BEACON AFTER SCHOOL PROGRAM
05.2015 - 05.2016
SOCIAL SERVICES SUPERVISOR
WIN WOMEN IN NEED WESTWAY FAMILY SHELTER
09.2014 - 03.2015
SOCIAL SERVICES MANAGER
SCO FLUSHING FAMILY SHELTER, SUBSTANCE ABUSE
01.2013 - 09.2014
Case Managers
08.2011 - 01.2013
M.A - Clinical Mental Health
CAPELLA UNIVERSITY
M.A - Public Administration/Public Sector Management
METROPOLITAN COLLEGE OF NEW YORK
B.A. - Social Science
C.U.N.Y. QUEENS COLLEGE
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