Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Cook

Las Vegas

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Office Administrator

BlackBird / Renamed -Nabis
01.2019 - Current
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed daily office operations, negotiated rates, managed vendor relations and acted as primary liaison with outside organizations.
  • Updated reports, managed accounts, and generated reports for company database.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Kept operations in compliance with HR/AP/AR regulations by developing and directing effective internal systems.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

Delivery Driver

Blackbird
09.2018 - 01.2019
  • Troubleshoot with customers when necessary situations are appropriate.
  • Ensured that all goods were delivered to the customer on time and in excellent condition.
  • Accurately recorded delivery, payment and route information using communication logs by using entry level equipment.
  • Communicated regularly with dispatch for delivery route details and changes to keep operations moving forward with on-time deliveries by choosing the best and most efficient routes.

Front Desk Clerk

Mirage Hotel & Casino
09.2018 - 03.2019
  • Oversaw fast-paced front desk operations at rush hour with as many as 300 nightly while greeting guests and engaged in pleasant conversations and managing cash flow entry with encrypted codes.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Promoted upgrades constantly to generate higher revenue and the best provided placement to keep guess returning.
  • Used quick response and dynamic service skills to build relationships with guess, improving customer retention rates.
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.

Education

Associate of Arts - Skin Care

G Skin & Beauty Institute
Henderson
02.2023

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Green Valley High School
Henderson, NV
2012

Skills

  • Office Record Management
  • New Employee Orientation
  • Project Support
  • Document Management
  • Microsoft Excel
  • Logistical Planning
  • Inquiry Requests
  • Office Supplies and Inventory
  • Event Coordination
  • Lash Extensions
  • Make Up & Beauty
  • Customer Service

Timeline

Office Administrator

BlackBird / Renamed -Nabis
01.2019 - Current

Delivery Driver

Blackbird
09.2018 - 01.2019

Front Desk Clerk

Mirage Hotel & Casino
09.2018 - 03.2019

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Green Valley High School

Associate of Arts - Skin Care

G Skin & Beauty Institute

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Danielle Cook