Danielle Cooper
Lawrenceville,GA
Summary
An energetic and outgoing server/bottle server with great dedication to serving customers and providing them with an exceptional dining experience. A quick learner who adapts to fast-paced environments and can handle multiple tasks under stress. Eager to join a strong team while enhancing the establishments success through positive customer feedback.
Overview
6
6
years of professional experience
Work History
Server/Bottle Service
404Atlanta
Atlanta Ga
11.2023 - Current
- Served food and alcoholic beverages including premium bottles and custom cocktails to 400/500 patrons per night.
- Maintained a clean and well stocked storage area by managing inventory, wiping down surfaces, loading & unloading dishes and replenishing fresh ingredients.
- Warmly welcomed patrons with a smile ensuring they were promptly served and satisfied.
Sever/Bottle Service
Mirza
Lawrenceville, GA
07.2021 - 11.2023
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with customers.
Server
Topshelf ATL
Fayetteville Ga
11.2020 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and alcoholic beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Waitress
Waffle House
Fayetteville Ga
03.2018 - 08.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Simon Gratz
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Menu Memorization
- High-volume dining
- Food safety understanding
Timeline
Server/Bottle Service
404Atlanta
11.2023 - Current
Sever/Bottle Service
Mirza
07.2021 - 11.2023
Server
Topshelf ATL
11.2020 - 07.2021
Waitress
Waffle House
03.2018 - 08.2020
Simon Gratz