Danielle Coppes
Springport,MI
Summary
Detail-oriented professional with strong organizational skills and a focus on enhancing workflows. Proven ability to support administrative processes and improve team collaboration.
Overview
11
11
years of professional experience
Work History
Right of Away Administrator
Evolve Surface Strategies Inc
Mason , MI
07.2024 - Current
- Coordinated office communications and schedules to enhance team collaboration.
- Maintained organized documentation and filing systems to ensure quick access to records.
- Assisted in project planning by preparing meeting materials and agendas.
- Supported data entry tasks using internal software to ensure accurate information flow.
- Led training sessions for new staff on company procedures to ensure effective onboarding.
- Collaborated with cross-functional teams to streamline administrative processes.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Checked office stock to determine supply levels and maintain inventory.
Administrative Assistant
Eaton County Health And Rehabilitation Services - Echrs
Charlotte, MI
02.2022 - 07.2024
- Managed scheduling for staff meetings and patient appointments efficiently.
- Maintained accurate patient records and documentation systems to support efficient care delivery.
- Coordinated communication between healthcare providers and administrative teams to streamline patient management.
- Handled incoming calls and inquiries, providing timely responses to clients' needs.
- Implemented office procedures that enhanced workflow and improved organizational effectiveness.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Completed census forms and admission intake contracts for long-term and rehab patients
- Assisted patients and families with questions, support needs, and coordination of care
- Communicated regularly with Medicaid specialists and insurance representatives
- Coordinated insurance appeals and administrative documentation
- Supported facility operations and patient administrative needs
Certified Nursing Assistant (CNA)
Eaton County Health And Rehabilitation Services - Echrs
Charlotte , MI
05.2015 - 01.2021
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with healthcare team to create personalized care plans for residents.
- Supported residents in daily living activities and personal care, enhancing their comfort and well-being.
- Answered call lights promptly and responded to patient needs accordingly.
- Recorded patient information accurately in electronic health records, ensuring continuity of care.
- Maintained cleanliness and safety in resident living areas and common spaces.
- Promoted resident needs and preferences during team meetings, influencing personalized care decisions.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Participated in training sessions to enhance caregiving skills and knowledge.
Education
Bachelor of Science - Health Administration
University of Phoenix
Tempe, AZ04-2022
Skills
- Office management
- Data entry
- Project coordination
- Scheduling software
- Documentation control
- Healthcare administration
Timeline
Right of Away Administrator
Evolve Surface Strategies Inc
07.2024 - Current
Administrative Assistant
Eaton County Health And Rehabilitation Services - Echrs
02.2022 - 07.2024
Certified Nursing Assistant (CNA)
Eaton County Health And Rehabilitation Services - Echrs
05.2015 - 01.2021
Bachelor of Science - Health Administration
University of Phoenix