Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Danielle Couch

Jacksonville,FL

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

8
8
years of professional experience

Work History

Donut Sales Associate

The Donut Shoppe
Jacksonville, FL
09.2023 - Current
  • Kept up-to-date records of production activities including number of items produced per shift, day, week, month.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Observed proper food handling procedures at all times while preparing doughnuts.

Associate

Walmart
01.2022 - 08.2023
  • Provide customers service to the customers needs
  • Assisting customers with purchasing decision
  • Locating merchandise
  • Price checking
  • Cash handling
  • Resolving customers issues
  • Maintaining the sales floor and merchandise prensentation
  • Removing damaged goods
  • Pricing merchandise

Direct Service Provider (DSP)

PIC Homes
04.2021 - 01.2022
  • Demonstrate and assist residents in personal care.
  • Help and assist clients with intellectual disabilities out in the community
  • Maintained accurate records of patient care, condition, progress and concerns
  • Encourage clients to engage in social, educational, and recreational activities
  • Cook meals for clients
  • Provide a cleanliness environment

Sales Associate

Racetrac
Jacksonville, FL
06.2020 - 04.2021
  • Customer service skills
  • Cash Handling
  • Stocking
  • Promotions
  • Food Handling
  • Food Safety
  • Cleanliness

Sales Associate

Journeys
Jacksonville, FL
05.2019 - 03.2020
  • Stocking
  • Sales Promotion
  • Customer Service
  • Making sure the store is clean
  • Making sure the displays are neat
  • Doing refunds and exchanges

Crew Member

McDonalds
Waseca, MN
04.2017 - 05.2018
  • Cash Handling
  • Food Handling
  • Customer Service
  • Cleanliness
  • Food Safety

Education

Florida Virtual School Online (FLVS)
Jacksonville, Florida
06.2020

ALC High School
Waseca, Minnesota
12.2017

Skills

  • Dispute mediation
  • Retail loss prevention
  • Merchandising knowledge
  • Cash handling accuracy
  • Successfully Lead shifts
  • Money handling
  • Listening skills
  • Sales expertise
  • Strategic planning
  • Team player mentality
  • Customer- and service-oriented
  • Sales development
  • Cash register operation
  • Outgoing personality
  • Excellent communication skills
  • Product sales

Hobbies and Interests

  • Reading
  • Rescuing cats
  • Playing with my cats
  • Playing video games
  • Listening to music
  • Hanging out with friends
  • Going to concerts and shows

References

  • Catherine Wortherly, Team Lead, Walmart, 904-466-3997
  • Joan Tyner, Team Lead, Walmart, 904-316-5922

Timeline

Donut Sales Associate

The Donut Shoppe
09.2023 - Current

Associate

Walmart
01.2022 - 08.2023

Direct Service Provider (DSP)

PIC Homes
04.2021 - 01.2022

Sales Associate

Racetrac
06.2020 - 04.2021

Sales Associate

Journeys
05.2019 - 03.2020

Crew Member

McDonalds
04.2017 - 05.2018

Florida Virtual School Online (FLVS)

ALC High School