Danielle Crane
Boonville,IN
Overview
14
14
years of professional experience
Work History
Support Specialist
Lucent Health
Nashville, TN
06.2024 - Current
- Recorded comprehensive notes of support interactions with members, enabling seamless follow-up by the team.
- Assisted members in located providers, prio-authorization information, medication information and copayments, benefits information and more.
- Managed concierge email inbox, ensuring timely responses.
- Served as main liaison for John Muir Health for Behavioral Health
Early Childhood Educator
Newburgh Child Development
Newburgh, IN, US
10.2023 - Current
- Lead teacher in 2-3 yr old room
- Work with children daily on learning to count to 10, ABCs, colors and shapes.
- Maintain a safe and clean environment daily for children and staff.
- Cook and serve lunch daily
- Weekly sanitation of room and toys
Quality Associate II
MasterBrand Cabinets
Ferdinand, IN, US
01.2020 - 06.2023
- Maintain a safe work environment while providing the tools needed to create the best quality doors.
- Run capabilities on machines to ensure we are within tolerances for parts
- Department training for all EES and new hires
- Speak in huddles/meetings to keep communication about quality issues
- Planned/lead projects and A3s to eliminate or significantly reduce quality issues/defects
- Skills used: Multitasking, speaking with many people/people skills, proficient in using Microsoft Excel, Word, PowerPoint and other computer apps to get the job done. Communication between departments and shifts, time management.
Continuous Improvement
MasterBrand Cabinets
Ferdinand, IN, US
08.2019 - 08.2020
- Working on different tasks/projects assigned to me.
- Tracking scrap for pareto charts and using excel for these.
- Using outlook, Word, Excel and PowerPoint when needed.
- Assisting when Quality issues come up.
- Skills used: multitasking, multiple computer programs, people skills, communication, time management
Scrap Specialist
MasterBrand Cabinets
Ferdinand, IN, US
08.2017 - 08.2019
- Track scrap throughout the door department and submit paperwork at the end of every shift.
- Track other vendor and in-house defects for quality purposes, using Microsoft Excel and Word.
- Skills used include multitasking, working with others, ability to stay on task, working with an RF scanner and computers.
Floater
Masterbrand Cabinets
Ferdinand, IN, US
08.2014 - 08.2017
- To fill in whenever other employees are absent.
- Has to have a knowledge and understanding of all jobs on the line.
- Fill out paperwork for certain jobs as well as use communication to let others know of issues or what others will be working that night.
- Skills Used: Multitasking, communication, leadership
Shift Lead
CVS
Boonville, IN, US
07.2013 - 07.2014
- Assist customers, run cash register, stock store and storeroom, count down drawer at the end of shift and log totals into computer.
- Skills Used: Multitasking, communication, leadership
MCA
Sears
Evansville, IN, US
10.2011 - 05.2012
- Help customers find anything they need, clean dressing rooms, check out customers when an extra cashier is needed, organize and do inventory of store.
- Skills used: Multitasking, communication, patience, customer service, organization, computer skills.
Education
High school diploma -
Indiana State University
Skills
- Microsoft Office
- Microsoft Excel
- Time management
- Microsoft Word
- Quality control
- Quality inspection
- Quality management
- Quality audits
- Six Sigma
- QA/QC
- Continuous improvement
- Data entry
- 5S
- Project planning
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Support Specialist
Lucent Health
06.2024 - Current
Early Childhood Educator
Newburgh Child Development
10.2023 - Current
Quality Associate II
MasterBrand Cabinets
01.2020 - 06.2023
Continuous Improvement
MasterBrand Cabinets
08.2019 - 08.2020
Scrap Specialist
MasterBrand Cabinets
08.2017 - 08.2019
Floater
Masterbrand Cabinets
08.2014 - 08.2017
Shift Lead
CVS
07.2013 - 07.2014
MCA
Sears
10.2011 - 05.2012
High school diploma -
Indiana State University