Danielle Cunningham
Coos Bay
Summary
Strong willingness to learn and committed to perfect work attendance and showing up to work with a great attitude and a great sense of compassion and fortitude.
Overview
4
4
years of professional experience
2012
2012
years of post-secondary education
Work History
Pharmacy Technician
Northeastern Nevada Regional Hospital
Elko
04.2014 - 12.2015
- Assisted pharmacists in filling prescriptions and preparing medications.
- Managed inventory levels and restocked pharmaceutical supplies regularly.
- Processed prescription orders using electronic health record systems.
- Provided customer service by answering inquiries and resolving issues.
- Maintained cleanliness and organization of the pharmacy workspace.
- Collaborated with healthcare team to ensure optimal patient care.
- Monitored expiration dates and ensured timely removal of outdated products.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Technical Support Representative
West Corporation
Reno
12.2013 - 04.2014
- Provided technical support for customer inquiries via phone and chat.
- Diagnosed hardware and software issues to assist customers effectively.
- Guided customers through troubleshooting steps to resolve technical problems.
- Documented customer interactions in the support ticketing system accurately.
- Escalated complex issues to senior technicians for advanced support.
Hostess
La Vecchia Restaurant
Reno
03.2013 - 12.2013
- Greeted and seated guests promptly upon arrival at the restaurant.
- Managed reservation system to ensure efficient table assignments.
- Provided menu information and answered guest inquiries courteously.
- Coordinated with servers to optimize dining flow and guest experience.
- Monitored dining room for guest needs and addressed concerns promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Assisted servers in bussing tables when needed during busy periods.
- Assisted in preparing the restaurant for opening and closing shifts.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Crew Member
Cinemark Theaters
Reno
02.2012 - 03.2013
- Operated cash registers and processed transactions efficiently.
- Maintained cleanliness and organization in all theater areas.
- Assisted with food preparation and served concessions to guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Associate of Arts - Elementary Education
Western Governors University
Salt Lake City, UT 05.2020 - 07.2020
Associate of Arts - Elementary Education
Truckee Meadows Community College
Reno, NV 09.2010 - 06.2011
High School Diploma -
Damonte Ranch High School
Reno, NVSkills
- Electronic health records
- Time management
- Communication skills
- Customer service
- Organizational skills
- Typing
- Adaptability
- Self-starter
- Multi-line phone
- Problem solving
- Guest experiences
- Cash handling
Skills Summary
- Organizational Skills- I demonstrate strong organizational abilities that support efficient workflow, clear communication, and high-quality service delivery. I excel at managing multiple responsibilities at once, prioritizing tasks based on urgency and client needs, and adapting quickly when schedules shift unexpectedly.
- Communication Skills- I communicate with clarity, empathy, and professionalism, creating an environment where others feel safe, heard and respected. My communication style is grounded in active listening, reflective responses, and an ability to meet people where they are at.
Timeline
Associate of Arts - Elementary Education
Western Governors University
05.2020 - 07.2020
Pharmacy Technician
Northeastern Nevada Regional Hospital
04.2014 - 12.2015
Technical Support Representative
West Corporation
12.2013 - 04.2014
Hostess
La Vecchia Restaurant
03.2013 - 12.2013
Crew Member
Cinemark Theaters
02.2012 - 03.2013
Associate of Arts - Elementary Education
Truckee Meadows Community College
09.2010 - 06.2011
High School Diploma -
Damonte Ranch High School