Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
12
12
years of professional experience
Work History
Community Care Manager
Vista Prairie At North Pointe FKA: Monarch Meadows
03.2023 - Current
I am currently overseeing roughly 50 resident assistants/CNA's. Managing their schedules.
Making sure they are following care plans, completing services. Ensuring that they are compliant with their monthly online education.
I also complete service audits, handwashing audits weekly.
Our Vision Links (our emergency call system) audits and health maintenance weekly.
Completing any corrective actions that may need to be given.
I complete interviews for potential employees of mine.
I am on call mostly 24/7 and weekends are split
Service Support Coordinator
Vista Prairie At North Pointe FKA: Monarch Meadows
05.2018 - 03.2023
I worked hand and hand with the nursing dept.
I noted doctor visits in residents charts.
Entered lab work into the system.
Did a lot of e-filing.
Checked in our medications monthly and placed them into our medication charts. Re-ordered needed medication.
Did monthly vitals for Mankato Clinic Bluestone.
Made the weekly appointment calendar for residents and got all of their paper work needed to send with printed off.
Monthly supply order (gloves, wipes, bandages etc)
Monthly incontinence product ordering.
Set up and gave out new emergency call lights to new residents.
Nursing Assistant
Mankato Surgery Center
08.2016 - 03.2018
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Bartender
Brother Pub
04.2012 - 08.2012
Served customers during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Associate of Arts - Generals
South Central College
Mankato, MN
High School Diploma -
Mankato West High School
Mankato, MN
06.2008
Skills
Client Advocacy
Multicultural Sensitivity
Service planning
Team Leadership
Staff Training and Development
Customer Relations
Employee Scheduling
Employee Performance Evaluations
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Timeline
Community Care Manager
Vista Prairie At North Pointe FKA: Monarch Meadows
03.2023 - Current
Service Support Coordinator
Vista Prairie At North Pointe FKA: Monarch Meadows
05.2018 - 03.2023
Nursing Assistant
Mankato Surgery Center
08.2016 - 03.2018
Bartender
Brother Pub
04.2012 - 08.2012
Associate of Arts - Generals
South Central College
High School Diploma -
Mankato West High School
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