Anya Shannon
Carlsbad,CA
Summary
Marriage and Family Therapy graduate student at Alliant University, with experience in community health, intensive care coordination, crisis intervention, and individualized treatment planning for diverse, high-acuity populations. With a passion for relational work, I hold a strong interest in how individuals and families maintain connections and navigate challenges within difficult and complex systems. Grounded in integrity and self-reflexivity, I strive to offer meaningful, collaborative, and culturally responsive care to the clients I serve.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Community Health Lead Care Manager
Abitare
San Diego, California
05.2025 - 09.2025
- Managed a caseload of 50 high-acuity clients, conducting assessments and developing individualized care plans.
- Provided crisis intervention, risk assessment, and de-escalation to support client safety and stabilization.
- Addressed clients’ mental, physical, and social needs while working with diverse populations in a community health setting.
- Coordinated care with interdisciplinary teams, utilizing EHR systems while maintaining strict HIPAA compliance and confidentiality.
Community Health Outreach Specialist
Abitare
San Diego, CA
03.2025 - 05.2025
- Conducted outreach to vulnerable populations to identify their need for enhanced care management services before being promoted to Lead Care Manager.
- Determined program eligibility through comprehensive initial risk assessments and Social Determinants of Health (SDOH) evaluations.
- Mindfully initiated clients in in-depth, sensitive conversations to assess their needs and readiness for support.
- Maintained thorough documentation using EHR systems, while following specific protocols.
Hostess/Server
Three One Four Restaurant
05.2024 - 02.2025
- Provided client-centered service in a fast-paced environment, communicating effectively and compassionately.
Crisis Counselor Volunteer
Crisis Text Line
Remote, CA
10.2024 - 01.2025
- Completed extensive training in crisis intervention and suicide risk assessment.
- Provided de-escalation and safety planning for individuals with passive and active suicidal ideation.
- Utilized supervision, self-reflection, and individualized resources to support clients in crisis.
Family Caregiver (Elder & Developmental Care)
Private Household
Oakland, California
12.2022 - 12.2024
- Provided physical care and emotional support for family members with Alzheimer’s disease and autism spectrum disorder.
- Implemented structured routines and behavioral support in response to cognitive, sensory, and emotional needs.
Wellness Coordinator
RGYM
Oakland, California
11.2023 - 04.2024
- Managed memberships and supported a predominantly older adult community through clear, supportive communication.
- Assisted members in understanding insurance and wellness benefits, while building meaningful, trust-based relationships through health promotion.
Education
Master of Arts - Marriage And Family Therapy
Alliant University
San Diego06-2027
Bachelor of Arts - Sociology
San Francisco State University
San Francisco 12-2024
Skills
- Client advocacy
- Care coordination
- Time management
- HIPAA compliance
- Risk assessment
- EHR documentation
- Self-reflexive
- Safety planning and crisis intervention
- Culturally responsive
- Compassionate and mindful
Certification
Certificate of Participation - Volunteer Crisis Counselor Training
Timeline
Community Health Lead Care Manager
Abitare
05.2025 - 09.2025
Community Health Outreach Specialist
Abitare
03.2025 - 05.2025
Crisis Counselor Volunteer
Crisis Text Line
10.2024 - 01.2025
Hostess/Server
Three One Four Restaurant
05.2024 - 02.2025
Wellness Coordinator
RGYM
11.2023 - 04.2024
Family Caregiver (Elder & Developmental Care)
Private Household
12.2022 - 12.2024
Master of Arts - Marriage And Family Therapy
Alliant University
Bachelor of Arts - Sociology
San Francisco State University