DANIELLE DEADMOND
Great Falls,MT
Summary
Organized and dependable administrative professional with experience supporting clients, managing schedules, handling confidential information, preparing documents, and keeping day-to-day office work moving. Comfortable managing multiple priorities, communicating with clients and professionals, and following through on details. Brings a calm, service-focused approach and a strong interest in growing within a professional office environment.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Branch Office Administrator (On-Call)
Edward Jones
04.2024 - 12.2024
- Handled confidential client information with discretion and followed office privacy and compliance procedures.
- Answered client questions, provided accurate account information, and helped coordinate requests and follow-up.
- Scheduled appointments, balanced multiple calendars, answered phones, maintained records, and completed a variety of administrative tasks.
- Prepared and processed account-related documentation, data entry, deposits, and filing with close attention to accuracy.
- Used Microsoft Office, Outlook, Zoom, Salesforce, and other office systems while adapting to changing needs.
- Supported communication between clients and financial advisors and kept documentation organized and current.
Real Estate Agent
Coldwell Banker Bain
08.2021 - 02.2022
- Managed client communications, appointments, contracts, disclosures, correspondence, and transaction-related deadlines.
- Prepared and reviewed confidential documents while maintaining accurate records and organized files.
- Coordinated with clients, lenders, brokers, and other professionals to keep transactions moving forward.
- Maintained consistent follow-up with clients and responded promptly to questions and requests.
- Used CRM tools to track client interactions, tasks, and follow-up activities.
- Laurie Lenihan
Administrative Office Manager
Azariah Connect
05.2019 - 10.2020
- Managed daily office administration, scheduling, records, reports, accounts, and client communications.
- Created schedules and tracked projects to help ensure deadlines and priorities were met.
- Prepared reports, presentations, and other materials for executive staff.
- Coordinated with vendors and suppliers and assisted with timely payments and administrative needs.
- Built strong client relationships through responsive communication, organization, and dependable service.
Logistics Dispatcher
Azariah Connect
03.2019 - 10.2020
- Coordinated daily logistics and managed changing priorities while working within time-sensitive deadlines.
- Maintained detailed records and documentation with a strong focus on accuracy.
- Communicated with clients and carriers to resolve issues and keep information moving efficiently.
Education
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Idaho Real Estate School
Boise, IDGED - undefined
New Albany Senior High School
New Albany, INundefined
Rockwell Institute
01-2024
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Gateway School of Real Estate
Puyallup, WA01-2021
Skills
- Calendar & Appointment Coordination
- Client relationship building
- Customer engagement
- File organization
- Account and client management
- Teamwork and collaboration
- Multitasking and organization
- Effective communication
- Adaptability and flexibility
- Data entry
- Administration and operations
- Professionalism
- A great attitude and ready for continued growth
Client Communication & Follow-Up
Confidential Information Handling
Document & File Management
Microsoft 365 & Outlook
CRM & Database Systems
Professional Correspondence
Deadline & Task Tracking
Office Administration
Problem Solving & Organization
Certification
Licensed Washington Real Estate Agent, Certified Washington Property Manager
COMMUNITY INVOLVEMENT
Served for five years as a Key Spouse for a military support organization, coordinating communication and community support for service members’ families and working with leadership and community partners.
EDUCATION & PROFESSIONAL DEVELOPMENT
Professional Development: Washington Real Estate Law; Advanced Practices; Property Management; Office Administration & Operations; Client Relationships
Affiliations
R.A.V.E (Recovery after Violent Event)
Timeline
Branch Office Administrator (On-Call)
Edward Jones
04.2024 - 12.2024
Real Estate Agent
Coldwell Banker Bain
08.2021 - 02.2022
Administrative Office Manager
Azariah Connect
05.2019 - 10.2020
Logistics Dispatcher
Azariah Connect
03.2019 - 10.2020
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Gateway School of Real Estate
undefined
Rockwell Institute
GED - undefined
New Albany Senior High School
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Idaho Real Estate School