Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danielle Deshong

Casselberry,FL

Summary

Given the recent prior experience in automotive and insurance industry, I have taken an interest into the legal field. I was able to accomplish a 10 month course of paralegal readiness. Due to my current working career It is knowledgeable that some skills that are desirable within the law field have been developed. It is noticed for a law career to take a chance to help extended the knowledge and become a long term partner within the company to offer my knowledge and skill sets. I am easily adaptable to situations and understand why things may be done within a certain way, You truly never stop learning.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Automotive Parts Consultant

Universal Nissan of Orlando
05.2023 - Current
  • Conducted regular audits of physical inventory, identifying discrepancies and implementing corrective measures.
  • Provided expert guidance on warranty claims processes, helping customers navigate complex manufacturer policies with ease.
  • Enhanced customer satisfaction by providing knowledgeable assistance in selecting appropriate automotive parts.
  • Managed special orders for customers, ensuring timely delivery of hard-to-find or specialty parts.

CSR

Aplus Insurance
08.2021 - 01.2022
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
  • Up to date within policy holder payments to be made of email, and phone calls

Education

Paralegal Certification - Paralegal Studies

Bryant & Stratton College
NY
06-2025

Winter Springs High School
Winter Springs, FL
05-2022

Skills

  • Shipping coordination
  • Supplier relations
  • Stock control
  • Problem-solving skills
  • Customer service
  • Parts cataloging
  • Multitasking ability
  • Legal research
  • Proofreading
  • Call center experience
  • Problem-solving
  • Customer focus

Certification

  • paralegal Training - lifetime

Timeline

Automotive Parts Consultant

Universal Nissan of Orlando
05.2023 - Current

CSR

Aplus Insurance
08.2021 - 01.2022

Paralegal Certification - Paralegal Studies

Bryant & Stratton College

Winter Springs High School

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