Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danielle Devoid

Travel Coordinator
South Berwick,ME

Summary

Experienced, detail oriented and enthusiastic hospitality manager, skilled in delivering excellent customer service. Passionate about delivering memorable experiences to clients. Adept and handling last minute changes, crisis management, negotiating with vendors and maintaining compliance with company policies.

Overview

31
31
years of professional experience
1
1
Certification

Work History

5th Grade Teacher

Rochester School District
08.2014 - Current
  • Travel Coordinator for High School groups, ensuring well organized and safe travel experiences securing transportation, accommodations and excursions.
  • Organized extracurricular activities to enhance overall school experience for students, such as clubs or field trips related to course topics.
  • Served as a liaison between school administration and parents, addressing concerns or questions regarding student performance, behavior or curriculum content promptly.
  • Mentored new teachers on best practices for effective instruction and classroom management techniques.

Wedding / Event Planner

Foster's Catering
06.2005 - 11.2020

* Planned, organized and executed weddings of various styles and budgets

* Managed vendor relationships, handled logistics, and ensured that every detail ran flawlessly.

* Scheduled and supervised 50+ employees

* Created memorable and personalized experiences for couples, with a proven track record of high client satisfaction.

Executive Group Sales Manager

Marriott Sawgrass Resort
03.1994 - 06.1999
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Education

Master of Science - Education

Plymouth State University
Plymouth, NH
05.2001 -

Bachelor of Science - Education

Husson University
Bangor, ME
05.2001 -

Skills

* Excellent Communication and Public Speaking

* Problem Solving and Crisis Management

* Strong Interpersonal and Customer Service Skills

* Group Management and Logistics Coordination

* Skilled in establishing and maintaining strong relationships with travelers, co-workers and vendors

Certification

Certified Advanced Scuba Diver, Licensed Private Pilot, Certified Water Aerobic Instructor, Zumba Instructor

Timeline

5th Grade Teacher

Rochester School District
08.2014 - Current

Wedding / Event Planner

Foster's Catering
06.2005 - 11.2020

Master of Science - Education

Plymouth State University
05.2001 -

Bachelor of Science - Education

Husson University
05.2001 -

Executive Group Sales Manager

Marriott Sawgrass Resort
03.1994 - 06.1999

Certified Advanced Scuba Diver, Licensed Private Pilot, Certified Water Aerobic Instructor, Zumba Instructor

Danielle DevoidTravel Coordinator