Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Drayton

Clinton,MD

Summary

Qualified Bus Operator aiming to perform pre-trips before operating the bus. Well-versed in maintaining efficient route times while retaining diligent focus on safety. Solid foundation of knowledge and experience, knowing DOT regulations and safety protocols. Focused on building positive relationships with bus passengers by delivering positive riding experiences every day. Excellent people skills with a hardworking and diligent attitude. Knowledgeable of WMATA's Bus Safety Policies, Federal Safety and Organizational Policies and Procedures, WMATA Bus Operations Standard Operating Procedures and Equipment, Radio, and Emergency Communication Procedures. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills. Computer Skills: Windows operating systems, MS Office Suites, Kronos, Trapeze, PeopleSoft HCM.

Overview

11
11
years of professional experience

Work History

Bus Operator

Washington Metropolitan Area Transit Authority
07.2013 - Current
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Operated several different transit buses or vehicles in a safe, courteous, and reliable manner throughout the service area within a daily assigned time schedule.
  • Performed pre/post trip vehicle inspections as required.
  • Notified BOCC of deviations, overload, accidents, passenger incidents, medical/behavioral problems, and bus mechanical/electrical issues.
  • Completed and submitted written reports concerning passenger and all accidents.
  • Operate on-board computer fare boxes and destination signs.

Pick Coordinator

Washington Metropolitan Area Transit Authority
05.2024 - 06.2024
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Assisted bus operators with pick schedules through kronos in a timely manner.
  • Input data and sequence numbers into charts and spreadsheets.
  • Reviewed scheduled manifest for accurate travel time, hours paid, break times and bus schedules.
  • Attended meetings with WMATA planning and scheduling departments.

Education

No Degree - Communications, Nursing

College of Southern Maryland
La Plata, MD

High School Diploma -

Gwynn Park High School
Brandywine, MD
05.2002

Skills

  • Defensive Driving
  • Weather Conditions Adaptation
  • Wheelchair support
  • Transporting passengers safely in a timely manner
  • Safely boarding and alighting customers
  • MS Office Suites, PeopleSoft HCM, Trapeze Operations and Kronos

Timeline

Pick Coordinator

Washington Metropolitan Area Transit Authority
05.2024 - 06.2024

Bus Operator

Washington Metropolitan Area Transit Authority
07.2013 - Current

No Degree - Communications, Nursing

College of Southern Maryland

High School Diploma -

Gwynn Park High School
Danielle Drayton