Danielle Eso
Yaphank,NY
Summary
Employment in a friendly, social environment providing multiple services to individuals in need.
Talented behavior specialist with positive approach to improving clients' behavior in different settings. Dedicated professional always ready to promote patient dignity and normalization of different conditions. Organized and proactive with great leadership skills. Clear communicator supportive of individual and family needs. Strong commitment to advocacy and skill-building.
Overview
11
11
years of professional experience
Work History
Behavior Specialist
Independent Group Home Living (IGHL)
01.2021 - Current
- Improved behaviors through modeling, role-playing and other effective strategies.
- Developed intervention plans based on established guidelines and individual needs.
- Maintained records of ongoing assessments and documentation of updates.
- Mediated conflicts through structured sessions.
- Created and implemented department support framework to address strategic goals.
- Disseminated reports and briefings for program management and to drive patient care improvements.
- Conducted patient observations by monitoring behavior and documented physical health, family history and medications in mental health assessment reports.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
- Maintained accurate and confidential records of assigned individuals.
- Oversaw proactive crisis intervention training for employees.
- Partnered with administrative leadership to improve discipline practices based on data findings.
Psychologist Intern
South Shore Psychological Care
02.2022 - 02.2023
- Worked with clients living with mental and developmental delays and employed successful strategies aimed at addressing symptoms and improving quality of life.
- Collected case histories covering personal, work and social details for permanent records.
- Administered, scored and interpreted psychological tests during office visits.
- Delivered counseling services under close supervision of psychologists.
- Shadowed experienced clinicians to gain in-depth knowledge of treatment, diagnosis and assessment techniques.
- Assisted with documenting and evaluating behaviors of individuals with mental health diagnoses.
- Implemented crisis intervention techniques to help individuals through complex situations.
- Updated records and prepared reports to outline program actions, results, and recommended improvements.
- Conducted patient observations by monitoring behavior and documented physical health, family history and medications in mental health assessment reports.
Residential Manager
Independent Group Home Living (IGHL)
01.2017 - 01.2021
- Interviewed and assessed average of incoming residents per week.
- Devised and implemented patient and resident care plans, programs, policies and procedures.
- Screened and reviewed resident applications.
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Managed, scheduled and determined workload for 20- employees.
- Collected, recorded and deposited monthly rents from over 10 tenants.
- Reported and documented maintenance requests and scheduled appropriate services.
- Conducted property move-ins, move-outs and walk-through inspections.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Delivered emergency 24-hour on-call service for tenants and building issues.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
Assistant Residential Manager
Independent Group Home Living (IGHL)
01.2016 - 01.2017
- Responsibilities included: maintaining ISP's and making changes as necessary, hiring and training new employees, organizing payroll for staff, developing recreational activities, maintaining quality of the home, counsel for individuals as well as staff, maintaining comfort and care for all 12 individuals who reside in the group home
- Maintaining health of all individuals and compliance of doctors' appointments.
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
- Screened and reviewed resident applications.
- Managed, scheduled and determined workload for 20-employee team.
Direct Care Counselor
Independent Group Home Living (IGHL)
01.2014 - 01.2016
- Responsibilities included: developing recreational activities, maintaining quality of the home, counsel for individuals, maintaining comfort and care for 12 individuals who reside in the group home
- Assisted patient's with scheduling, and attending medical and psychiatric appointments.
- Managed schedules and transported individuals to doctor appointment and activities.
- Assisted patients with completing personal grooming tasks such as bathing and dressing.
- Arranged and helped with medications according to established schedule.
- Prepared healthy foods based on personalized nutrition plans.
- Coordinated community resources and secured referrals.
Education
Ph.D. -
Walden University
Minneapolis, MN11.2025
Bachelor of Science in Psychology - undefined
SUNY College at Oneonta
Oneonta, New York01.2014
Skills
- Trained in CPR/AED
- Trained in the administration of psychological assessments: WAIS-IV, MMPI-2, PAI
- Very dependable with a positive outlook on work tasks
- Demonstrates professionalism and flexibility
- Autism spectrum disorders
- Mood disorders
- Individual education planning
- Behavior intervention
- Crisis intervention strategies
- Data collection and analysis
Volunteer Experience
- 2004-01-01, 2006-01-01, Belleayre Mountain, Junior Instructor in the Alpine Development Program, Highmount, New York, In order to train for the upcoming seasons.
- 2007-01-01, 2008-01-01, Immaculate Conception Religion, Religion Teacher, Taught children religion every week and helped them through the communion process.
- 2014-01-01, 2014-01-01, Opportunities for Otsego County Violence Intervention Program, Intern, Accompanying advocates during intakes and court proceedings. Office organization, filing, and coordination of services with various outreach programs in the community.
Timeline
Psychologist Intern
South Shore Psychological Care
02.2022 - 02.2023
Behavior Specialist
Independent Group Home Living (IGHL)
01.2021 - Current
Residential Manager
Independent Group Home Living (IGHL)
01.2017 - 01.2021
Assistant Residential Manager
Independent Group Home Living (IGHL)
01.2016 - 01.2017
Direct Care Counselor
Independent Group Home Living (IGHL)
01.2014 - 01.2016
Bachelor of Science in Psychology - undefined
SUNY College at Oneonta
Ph.D. -
Walden University
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