Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Evans

Weston,WV

Summary

Dynamic Shift Leader with proven expertise in team leadership, cash handling, and customer service management. Successfully trained staff and resolved customer complaints, ensuring efficient operations and positive dining experiences.

Overview

8
8
years of professional experience

Work History

Shift Leader

Taco Bell
Buckhannon, WV
04.2014 - 11.2021
  • Supervised team members to ensure efficient service and adherence to operational standards.
  • Trained new employees on food safety protocols and customer service techniques.
  • Coordinated shift schedules to optimize staffing levels during peak hours.
  • Monitored inventory levels and ordered supplies to maintain stock availability.
  • All cash handling, safe counting and Bank deposits
  • Resolved customer complaints promptly, ensuring positive dining experiences.
  • Completed cash and credit card transactions accurately using POS software.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service delivery.

Education

Medical Billing And Coding - Coding

Ashworth College
Norcross, GA
10-2020

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service management

Timeline

Shift Leader

Taco Bell
04.2014 - 11.2021

Medical Billing And Coding - Coding

Ashworth College
Danielle Evans