Danielle Frey
West Palm Beach
Summary
Strategic risk management leader with extensive experience in enterprise risk, insurance and claims for Fortune 500 companies. Demonstrated success in managing global insurance programs, aligning risk strategies, and optimizing claims outcomes. Expertise in multimillion-dollar budgeting, regulatory compliance, and cross-functional leadership. Proven track record of fostering partnerships with executive teams, brokers, and insurers to enhance operational efficiency and informed decision-making.
Overview
14
14
years of professional experience
Work History
Risk Manager
Avis Budget Group, Inc.
Parsippany
10.2018 - Current
- Oversee end-to-end claims management for Auto, General Liability, Property, and Workers’ Compensation, including investigation, evaluation, reserving, and settlement strategy.
- Coordinate with carriers, TPAs, defense counsel, and internal stakeholders to drive timely, cost-effective claim resolution.
- Prepare recurring claim status reports, loss trend analyses, and executive summaries to support strategic decision-making.
- Analyze loss history and claims data to identify trends, forecast exposure, and recommend mitigation strategies.
- Conduct internal audits of claims files, documentation, and TPA performance to ensure compliance with corporate standards and regulatory requirements.
- Serve as a central liaison between operations, legal, brokers, insurers, and TPAs to ensure alignment on claims strategy and risk mitigation.
- Support litigation strategy by collaborating with defense counsel on case evaluation, discovery coordination, reserve recommendations, and settlement planning.
- Lead key placements and support broader global renewals across Property & Casualty, Cyber, Environmental, and Executive Risk programs, optimizing coverage structure and total cost of risk.
- Collaborate with brokers and international insurers to negotiate terms, strengthen carrier relationships, and maintain program stability across global markets.
- Evaluate risk exposure related to new ventures and operational changes, advising leadership on coverage implications and mitigation strategies.
- Partner with actuaries on reserving analysis, insurance budgeting, and risk modeling to support financial forecasting and capital planning.
- Manage multimillion-dollar insurance budgets and cost allocation processes, ensuring financial accuracy and strategic alignment.
- Support SOX and internal audit processes, ensuring compliance across insurance and claims operations.
Claims Manager
Farmers Insurance Group
East Meadow
11.2011 - 10.2018
- Oversaw complex injury claims, ensuring accurate evaluations and timely resolutions.
- Developed team of claims representatives and medical coders, improving overall performance and operational efficiency.
- Directed system implementation initiatives, managing testing, documentation, and change management processes.
- Created training programs and performance improvement plans, increasing compliance rates and enhancing team productivity.
- Managed vendor relationships and supported national operational initiatives for coding updates, ensuring alignment with best practices.
- Built advanced Excel-based KPI dashboards to track cycle times and identify error trends.
Education
Some College (No Degree) -
Thomas Edison State University
Trenton, NJ04-2026
Skills
- Claims management
- Loss forecasting
- Risk management
- Risk assessment
- Regulatory compliance
- Internal collaboration
- Strategic thinking
Timeline
Risk Manager
Avis Budget Group, Inc.
10.2018 - Current
Claims Manager
Farmers Insurance Group
11.2011 - 10.2018
Some College (No Degree) -
Thomas Edison State University