Danielle Friedrich
Shawnee
Summary
Dynamic professional with extensive experience in client relationship management and talent acquisition at Supplemental Health Care. Demonstrated success in developing effective sales strategies and enhancing customer engagement, leading to increased client loyalty. Proficient in negotiation and recruiting, consistently surpassing key performance goals while promoting team collaboration. Aiming to leverage these skills to drive further growth and success in future roles.
Overview
22
22
years of professional experience
Work History
Bartender/Event Specialist
Cinderblock Brewery
05.2023 - Current
- Processed orders and delivered beverages and meals to patrons at bars.
- Follow alcoholic and non-alcoholic beverages
- Ensures bar is clean, sanitized and stocked well
- Ensured customer IDs met regulatory standards.
- Make sure all opening and closing side work is done and on schedule
- Nurturing customers to provide the best experience.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Collaborated with team members to enhance overall customer experience.
- Prepared and served a variety of beverages at diverse events.
- Collaborated with event coordinators to meet specific drink requirements.
Client Sales Business Development Relationship Manager
LRS – Healthcare
Omaha
02.2023 - Current
- Establish and nurture long-term relationships with clients
- Act as the primary point of contact, addressing their concerns and questions
- Identify and pursue new business
- Work with the sales team to achieve sales targets and revenue goals
- Develop and implement sales strategies to increase client retention and growth
- Implement strategies to retain existing clients and build loyalty
- Mentor junior members of the team, assisting in their career development
- Collaborate with other departments, such as marketing and customer service
- Evaluate and improve team performance
- Effectively complete all sales transactions, terms of sales, prepare contracts and submit orders.
Store Owner/Manager
HDF Enterprises
Kansas City
01.2017 - 01.2025
- As a small business owner, I:
- Negotiate prices, discount terms and transportation arrangements for all merchandise.
- Examine, select, order, and purchase at the most favorable price factors.
- Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed.
- Promoted products on multiple channels, including social media, online ad campaigns, and word-of-mouth initiative.
Recruiting Healthcare Manager / Talent Acquisition Manager
Supplemental Health Care
Buffalo
01.2020 - 02.2023
- Prospect candidates nationwide using a variety of tools and techniques to fill short-term healthcare contract positions.
- Responsible for job postings, email blasts, call blasts and other recruitment functions
- Responsible for making weekly performance report calls to filed talent and clients.
- Retain flexible schedules to service filed talent requests and/or handle issues, in addition to support after hours and/or on-call duties.
- May manage weekly payroll of all field talent.
Senior Nurse and Allied Healthcare Recruiter / Account Manager
Next Move Inc
Kansas City
01.2018 - 01.2020
- Prospect candidates nationwide using a variety of tools and techniques to fill short-term healthcare contract positions.
- Full cycle recruitment
- Identify new business opportunities and expand
- Achieving key performance goals
- Maintain a “start to finish” approach with prospective and active candidates, including consistent contract and rapport building.
Practice Office Manager
Kansas City Foot and Ankle Clinic
Overland Park
01.2010 - 12.2017
- Managing payroll, keeping inventory of office and clinical supplies, and recording patient and vendor payments.
- Prepare Return on Investment (ROI) analyses, consider the need for additional providers, and negotiate contracts.
- Ensure all federal and state law and guidelines are followed (OSHA, CLIA, HIPAA, FMLA) maintain current licensures and CPR for clinical staff, ensure that medical records are properly stored and released.
- Verified all Insurance and reimbursements.
- Maintained all open lines of communication between patients, physicians, and staff.
- Did all administration and control of financial transactions.
- Management of cash flow and expenditures, protection of assets, internal audit and seasonal budget establishment.
- Direct control of client services.
Cat-Scan Technologist
CenterPoint Medical Center
Independence
01.2004 - 12.2010
- Performing cat-scan and x-ray procedures in a professional and timely manner.
- Gained experience with patients of all ages with a variety of medical conditions from pre-op outpatient care.
- Collaborated with fellow staff to focus on patient accommodations and comfort.
- Levering stellar radiography knowledge with top notch care to optimize patient care.
Education
Bachelors - science
Kansas University
Skills
- Senior Healthcare Recruiter
- Bookkeeping & Payroll
- Customer Service & Relations
- Teambuilding & Supervision
- Records Management
- Management of Cash flow
- Word Processor & Typing
- Insurance Verification
- Interviewing
- Recruiting
- Talent acquisition
- HR sourcing
- Cold calling
- Negotiation
- Interviewing & Credentialing
- Mixology techniques
- Beverage menu development
- Food and beverage service
- Inventory management
- Business negotiation
- Customer engagement
- Client relationship management
- Sales strategy development
- Business development
- Sales tracking
- Forecasting
- Client relationship building
- Innovation management
- Decision-making
- Customer service
- Salesforce management
- Contract negotiation expertise
Timeline
Bartender/Event Specialist
Cinderblock Brewery
05.2023 - Current
Client Sales Business Development Relationship Manager
LRS – Healthcare
02.2023 - Current
Recruiting Healthcare Manager / Talent Acquisition Manager
Supplemental Health Care
01.2020 - 02.2023
Senior Nurse and Allied Healthcare Recruiter / Account Manager
Next Move Inc
01.2018 - 01.2020
Store Owner/Manager
HDF Enterprises
01.2017 - 01.2025
Practice Office Manager
Kansas City Foot and Ankle Clinic
01.2010 - 12.2017
Cat-Scan Technologist
CenterPoint Medical Center
01.2004 - 12.2010
Bachelors - science
Kansas University
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