Dynamic and adaptable, with a proven track record in hospitality, demonstrated at Levy Restaurants and beyond. Excelled in enhancing guest experiences through exceptional service and efficient POS operation. Skilled in fostering memorable moments and seamless event execution, showcasing strong work ethic and team leadership. Achieved significant improvements in guest satisfaction and service efficiency.
Hi, I’m
Danielle Gallagher
Spokane,WA
Summary
Overview
4
years of professional experience
1
Certification
Work History
Levy Restaurants
Catering Server
09.2024 - Current
Job overview
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
Wooden City
Server
07.2024 - 10.2024
Job overview
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Optimized workflows by effectively managing multiple duties in fast-paced service environments.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Davenport Hotel
Banquet Server/ Bartender
12.2021 - 06.2024
Job overview
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Hilton Garden Inn Hotel
Server/bartender
01.2021 - 12.2021
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Sales techniques
- Table bussing
- Allergy awareness
- Tableside etiquette
- Food and beverage pairings
- POS operation
- Positive guest interactions
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- High energy and stamina
- Team leadership
- Problem-solving
Certification
Food handlers card
MAST card
Timeline
Catering Server
Levy Restaurants
09.2024 - Current
Server
Wooden City
07.2024 - 10.2024
Banquet Server/ Bartender
Davenport Hotel
12.2021 - 06.2024
Server/bartender
Hilton Garden Inn Hotel
01.2021 - 12.2021
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