Bailey Torres
San Bernardino,CA
Summary
Driven by a strong work ethic and exceptional customer service skills, I excelled at 24 Carrots Events Catering, enhancing guest experiences through meticulous event setup and guest engagement. Demonstrated stress tolerance and professional appearance across roles, achieving high satisfaction levels. Skilled in guest service and menu memorization, I consistently met employer expectations without exceeding a single numerical percentage in achievements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Catering Server
24 Carrots Events Catering and Events
01.2021 - 03.2024
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Food Runner
Chilis's Bar and Grill
11.2022 - 10.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Party Hostess
Urban Air Trampoline and Adventure Park
12.2021 - 05.2023
- Managed event timeline effectively, ensuring all activities occurred as planned without delays or interruptions in the schedule.
- Enhanced guest experience by providing attentive service and anticipating party needs.
- Coordinated with other staff members to ensure timely delivery of food, beverages, and entertainment options.
- Ensured guest satisfaction through proactive communication and problem-solving during events.
- Collaborated closely with kitchen staff to guarantee smooth delivery of meals while adhering to dietary restrictions.
Cashier
Smoke and Fire
01.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science -
Riverside City College
Riverside, CA07.2027
Skills
- Stress Tolerance
- Guest service
- Strong Communication Skills
- Cleaning and sanitizing
- Guest Engagement
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- Menu Memorization
Certification
First Aid training
CPR
Timeline
Food Runner
Chilis's Bar and Grill
11.2022 - 10.2023
Cashier
Smoke and Fire
01.2022 - 03.2023
Party Hostess
Urban Air Trampoline and Adventure Park
12.2021 - 05.2023
Catering Server
24 Carrots Events Catering and Events
01.2021 - 03.2024
First Aid training
CPR
Associate of Science -
Riverside City College
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