Danielle Garcia
Magnolia,DE
Summary
Detail-oriented professional with a diverse background, showcasing expertise in delivering exceptional customer service and maintaining exemplary quality standards of care. Skilled as a Library Assistant, I gained the skills ensuring smooth operations and facilitating resource access. Thriving in courses for Patient Care Technician and Administrative Medical Assistant, while already holding certifications as a Certified Nursing Assistant and Certified Phlebotomy Technician. Combining healthcare knowledge with exceptional customer service abilities, consistently providing exceptional care and maintaining a patient-centric approach. Eager to continue contributing to the healthcare field.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CNA
The Center at Eden Hill
06.2024 - 08.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Resturant Hostess
The Greene Turtle Sports Bar & Grille
12.2023 - 05.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Increased restaurant efficiency maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Utility, Retail, Concession Stand Lead
Big Chill Beach Club
04.2023 - 10.2023
- Enhanced customer satisfaction by efficiently managing concession stand operations and providing exceptional service.
- Bus tables, clean, run food, and stock around the restaurant
- Act as cashier and organize the retail shack
- Managed growth of the concession stand business by actively participating in local community events and engaging with customers for valuable insights.
- Boosted sales revenue by implementing strategic marketing initiatives and promotional tactics for concession stand offerings.
Education
Bachelor of Science - Forensic Science And Biochemistry
Syracuse University
Syracuse, NY05.2028
No Degree - Medical Pathway
Delaware Technical Community College
Dover, DE06.2024
High School Diploma -
Caesar Rodney High School
Camden, DE06.2024
Skills
Vital Signs
Venous Blood Draws
Teamwork and Collaboration
Technology Support
Medical Terminology
Honest and Reliable
Effective Multitasking
Detail Oriented
Certification
- CPR / BLS
- Certified Nursing Assistant
- Certified Phlebotomist
- Certified Patient Care Technician
- Certified Administrative Medical
Assistant
References
- Pamela Tate, Adjunct Instructor at Delaware Technical Community College, (302) 408-3428
- Beatrice Winters, Adjunct Instructor at Delaware Technical Community College, (267) 756-0581
- Nora Frank, Teacher at Polytech High School, (302) 650-0458
- Elizabeth Dawson, Retail Manager at Big Chill Beach Club, (717)256-4595
- Marc Laslow, Librarian at Caesar Rodney High School,
marc.laslow@cr.k12.de.us
Timeline
CNA
The Center at Eden Hill
06.2024 - 08.2024
Resturant Hostess
The Greene Turtle Sports Bar & Grille
12.2023 - 05.2024
Utility, Retail, Concession Stand Lead
Big Chill Beach Club
04.2023 - 10.2023
Bachelor of Science - Forensic Science And Biochemistry
Syracuse University
No Degree - Medical Pathway
Delaware Technical Community College
High School Diploma -
Caesar Rodney High School
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