Danielle Greene
Kingwood,TX
Summary
To enhance my educational and professional skills in a stable and dynamic workplace.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist Intern
Goodwill
Rochester, NY
08.2025 - 11.2025
- Managed front desk operations, greeting visitors and directing inquiries efficiently.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Collaborated with team members to streamline check-in processes, enhancing guest experience.
- Implemented feedback mechanisms to improve service delivery at the front desk.
- Strengthened communication between departments by acting as a liaison between management and employees.
Sales Associate
Bath & Body Works
Temple, TX
12.2024 - 04.2025
- Recovered merchandise on the sales floor and replenished stock to brand standards
- Prepared merchandise for the sales floor and maintained backroom organization
- Assisted customers with product selection, enhancing overall shopping experience.
- Analyzed sales data to identify trends and inform restocking decisions.
- Supported promotional events, increasing foot traffic and boosting sales performance.
Customer Service Associate
Walgreens
Kingwood, TX
05.2024 - 11.2024
- Registered sales on assigned cash register
- Assisted the pharmacist with basic tasks
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Transporter
HCA Houston Healthcare
Kingwood, TX
04.2022 - 07.2024
- Followed verbal and written instructions and communicated clearly with hospital staff
- Maintained accurate daily logs of transports
- Assisted and lifted patients into wheelchairs or stretchers
- Transported patients and medical equipment efficiently across facilities.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Reduced delivery times by planning optimal routes and adhering to strict schedules.
Crew Member
Slim Chickens
Kingwood, TX
10.2020 - 05.2021
- Front end and drive-thru cashier / cash handling
- Maintained cleanliness in line with company standards and helped exceed internal quality checks
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and prompt order fulfillment.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
Administrative Assistant
Beyond Image Fitness Solutions, LLC
Houston, TX
01.2020 - 03.2020
- Assisted facility management with scheduling personal training sessions
- Performed administrative duties including emailing clients, contacting event venues, and maintaining filing system
- Performed daily facility and equipment maintenance to ensure a clean environment
- Managed scheduling and calendar appointments for executive staff to enhance operational efficiency.
- Coordinated communication between departments to streamline project workflows and improve collaboration.
Hostess
Iguana Joes
Crosby, TX
02.2019 - 08.2019
- Cultivated positive guest relations by managing information and orchestrating customer seating chart
- Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings
- Coordinated with servers to streamline service flow and enhance guest experience.
- Resolved guest inquiries and concerns promptly, maintaining a positive dining environment.
- Monitored dining area for cleanliness and organization, adhering to health standards.
Education
High School Diploma - undefined
Kingwood Park High School
Kingwood, TX05.2021
QUALIFICATIONS
- Outstanding customer service and administrative skills
- Highly organized, with great attention to detail and follow-through
- Flexible, able and willing to learn new things
- Strong work ethic
- Excellent money management skills
- Team player
Timeline
Front Desk Receptionist Intern
Goodwill
08.2025 - 11.2025
Sales Associate
Bath & Body Works
12.2024 - 04.2025
Customer Service Associate
Walgreens
05.2024 - 11.2024
Transporter
HCA Houston Healthcare
04.2022 - 07.2024
Crew Member
Slim Chickens
10.2020 - 05.2021
Administrative Assistant
Beyond Image Fitness Solutions, LLC
01.2020 - 03.2020
Hostess
Iguana Joes
02.2019 - 08.2019
High School Diploma - undefined
Kingwood Park High School