Talented Vice President/Banker with excellent employee development, customer service and analytics skills coupled with more than 17 years of experience.
Overview
16
16
years of professional experience
Work History
Vice President/Loan Officer/Deposit Manager
Pinnacle Bank
Marshalltown, IA
08.2012 - Current
Originated, reviewed, processed, closed and administered customer loan proposals
Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act
Accepted loan applications, completed loan underwriting and made loan approvals and denials based on customer loan application reviews
Maintained strict confidentiality of bank records and client information
Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organization
Managed Customer Service Representatives at two locations
Personal Banker
Community State Bank
Altoona, IA
05.2010 - 08.2012
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
Provided outstanding customer service
Promoted all financial products by maintaining excellent service offering knowledge
Built client rapport to ensure consistent satisfaction and loyalty
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