Professional Summary
Overview
Work History
Education
Skills
Timeline

Danielle Hertzog

Outback Steakhouse
BERLIN,MD
31
years of professional experience

Reliable bartender with extensive experience in high-volume service, special events, and daily bar operations. Strong in team communication, responsible alcohol service, and efficient drink preparation. Recognized for training new bartenders, reducing wait times, and creating positive guest experiences.

Work History

Bartender

5 Years 1 Month
Wild Bills Bar | 09.2021 - Current
  • Provided attentive service to support special events.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adapted to a fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Balanced multiple orders during peak periods while preserving speed and accuracy.
  • Served high customer volumes during special events, nights, and weekends.

Bartender

14 Years 5 Months
Blu Crab House And Raw Bar | 05.2012 - Current
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.

Bartender

25 Years 5 Months
Outback Steakhouse | 05.2001 - Current
  • Recommended beverages based on guest preferences and menu pairings.
  • Handled cash and card transactions, ensuring correct payments and receipt accuracy.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

21 Years
Embers Restaurant And Tiffany's Night Club | 05.1999 - 05.2020
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Verified guest identification and followed alcohol service policies to support responsible beverage service.
  • Balanced multiple orders during peak periods while preserving speed and accuracy.
  • Served high customer volumes during special events, nights, and weekends.

Bartender

1 Year 8 Months
Carrabba's Restaurant | 09.1999 - 05.2001
  • Prepared cocktails, wine, beer, and nonalcoholic drinks following recipe specifications and portion standards.
  • Processed drink orders accurately while coordinating with servers and kitchen staff.
  • Maintained clean, organized bar stations and sanitized tools throughout service.
  • Restocked glassware, garnishes, and bar supplies to support uninterrupted service.

Bartender

4 Years
Olive Garden Restaurant | 05.1995 - 05.1999
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Education

Bachelor of Arts - Studio Art

Cedar Crest College | Allentown, PA | 12-1999

Mixology - Mixology

Allentown Bartending School | Allentown, PA | 05-1995

Skills

Multitasking abilities
Drink preparation techniques
Dependable performance
Collaborative approach
Beverage service
Cash handling
Onboarding support
Team player attitude
Teamwork
Team collaboration
Honest and dependable

Timeline

Bartender

Wild Bills Bar
09.2021 - CurrentRead More

Bartender

Blu Crab House And Raw Bar
05.2012 - CurrentRead More

Bartender

Outback Steakhouse
05.2001 - CurrentRead More

Bartender

Carrabba's Restaurant
09.1999 - 05.2001Read More

Bartender

Embers Restaurant And Tiffany's Night Club
05.1999 - 05.2020Read More

Bartender

Olive Garden Restaurant
05.1995 - 05.1999Read More

Cedar Crest College

Bachelor of Arts from Studio Art
Read More

Allentown Bartending School

Mixology from Mixology
Read More
Danielle Hertzog