Dedicated and efficient employee with strong customer service, multitasking, and time management skills. Committed to delivering exceptional customer experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Caregiver
Home Helpers
Grove, OK
08.2022 - 06.2024
Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Participated in team meetings regarding client progress or concerns raised by family members.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Bartender
Hatfields
Grove, OK
05.2018 - 08.2020
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Checked identification of guests to verify age requirements for alcohol purchase.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Bartender / Waitress
1909 Temecula
Grove, OK
08.2019 - 05.2020
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Processed payments accurately and efficiently with POS system.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Adhered to state regulations regarding serving alcohol responsibly.
Developed good working relationships with fellow employees through effective communication.
Bartender
Lonestar Steakhouse
Owasso, OK
11.2016 - 03.2018
Maintained inventory of liquor, beer, wine, and other beverage items.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Processed payments accurately and efficiently with POS system.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Performed opening and closing duties including restocking supplies.
Wait Staff Member
Liam Fitzpatrick's
Lake Mary, FL
07.2015 - 11.2016
Greeted and welcomed customers, providing them with menus.
Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Prepared tables by setting up linens, silverware and glassware.
Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
Complied with health department regulations regarding sanitation standards when handling food items.
Wait Staff Member
Coco's Bakery Restaurants Inc.
Escondido, CA
01.2013 - 07.2014
Took beverage orders from patrons and served drinks promptly.
Delivered food items to customers at their tables in a friendly, courteous manner.
Checked back with customers during meals to ensure satisfaction with food and service.
Answered questions about menu selections and made recommendations when requested.
Processed payments accurately using cash registers or point-of-sale systems.
Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
Education
High School Diploma -
Diamond High School
Diamond, MO
05-2012
Skills
Incident Reporting
Patient Companionship
Compassionate client care
Basic Housekeeping
Meal Preparation
Guest Services
POS System Operation
Positive and professional
Affiliations
Involved in my church and community, including volunteer work.