Danielle Hicks

• Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
• Inserted peripheral IVs and administered non-medication IV fluids.
• Executed swift and calm emergency responses, implementing necessary life-saving procedures.
• Implemented tasks assigned by physicians and nurses, contributing to improved technical support in patient care.
• Boosted ER operational efficiency through skilled use of equipment like EKG machines, defibrillators, and vital sign monitors.
• Obtained preliminary samples, correctly marked specimens, and moved them to the laboratory for examination.
• Coordinated seamless patient care transitions within the hospital by collaborating with ER technicians, nurses, physicians, and ancillary staff members.
• Boosted patient satisfaction by attentively listening to concerns and ensuring they felt heard and cared for.
• Enforced sanitation protocols to ensure patient safety.
• Ensured secure patient transport via wheelchair, stretcher, and bed across units.
• Regularly assessed patients' progress, informing lead nurses and physicians of any significant alterations.
• Continually improved knowledge by participating in professional development opportunities.
• Streamlined emergency room operations via systematic room readiness and supply management.
• Executed venipunctures and ensured patient safety during the process.
• Maintained sufficient inventory of medical supplies to ensure emergency preparedness.
• Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
• Facilitated management of patient flow through timely bed assignment and interdepartmental transfers.
• Enhanced patient comfort, adjusting beds and helping with mobility as needed.

• Support patients and their families emotionally while instructing on healthy cooking, independent habits, and managing disabilities.
• Ensures thorough documentation of patient progress in care plans.
• Provided assistance in daily activities for patients facing mobility challenges.
• Monitored patient vitals including temperature, blood pressure, and blood sugar levels.
• Provided individualized care through vital sign recording, observation documentation, treatment administration, and patient need evaluation.

• Supported patients with daily dressing, grooming, and feeding needs.
• Provided emotional support and guidance on healthy meal preparation.
• Recorded patient updates in journals for effective reporting.
• Oversaw and streamlined transportation and appointment processes.
• Dispensed medication following physician's instructions.
• Communicated urgent changes in patients' conditions directly to nursing supervisor.
• Performed systematic health checks including vital signs monitoring.
• Provided transportation for clients to medical appointments.

• Resolved complex insurance cases efficiently, maintaining exceptional customer satisfaction.
• Collaborated effectively with claims adjusters and examiners to speed up processing.
• Evaluated data correctness for 50 patients per week, ensured insurance coverage verification, monitored entry quality.
• Processed adjustments, premiums, and refunds.

[Data Entry Clerk]

• Maintained organizational information by digitizing records.
• Established new records for efficient filing system.
• Efficiently managed data entry of information for 100 clients into company-specific software.
• Ensured data integrity by updating patient PII records.

[Patient Care Coordinator]

• Cultivated strong relationships with patients and external partners to enhance cross-training initiatives.
• Assessed every phase of patient care and implemented preventive measures to address potential problems.
• Mitigated potential service disruptions by rectifying communication and billing problems.
• Communicated treatment preparation and instructions to about 15 patients per shift.