Danielle Hill
Lynchburg,VA
Summary
Dynamic bookstore associate skilled in enhancing customer experience and managing inventory. Proven ability to process transactions accurately while providing exceptional service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bookstore Associate/Supervisor
Emmanuel University-Bookstore
Royston, GA
08.2025 - Current
- Assisted customers with book selections and inquiries, enhancing overall shopping experience.
- Managed inventory levels, ensuring accurate stock replenishment and organization.
- Processed transactions efficiently using point-of-sale systems, maintaining high accuracy.
- Provided training to new associates on operational procedures and customer service standards.
Front Desk Receptionist
Emmanuel University- Athletic Center
Royston, GA
03.2025 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Assisted visitors with inquiries, providing exceptional customer service and support.
- Maintained accurate records of visitor traffic and facility usage statistics.
Food Service Assistant
Brown Health and Rehabilitation
Royston, GA
04.2025 - 04.2026
- Assisted in meal preparation and serving, ensuring adherence to dietary guidelines.
- Maintained cleanliness and organization of dining and kitchen areas to uphold health standards.
- Collaborated with dietary staff to address resident food preferences and nutritional needs.
- Monitored inventory levels, reporting shortages to ensure timely replenishment of supplies.
Cook's Assistant
Noodles & Co
Lynchburg, VA
05.2024 - 08.2024
- Assisted in food preparation and assembly, ensuring adherence to Noodles & Co recipes and standards.
- Maintained cleanliness and organization of kitchen tools and equipment, promoting efficient workflows.
- Supported inventory management by tracking ingredient supplies and notifying management of shortages.
- Collaborated with team members to improve service speed during peak hours, enhancing customer satisfaction.
Dental Assistant
Star City Dental
Roanoke, VA
06.2023 - 08.2023
- Assisted in chairside procedures, ensuring patient comfort and efficient workflow.
- Prepared and sterilized dental instruments and equipment for procedures.
- Educated patients on oral hygiene practices and post-treatment care.
- Managed patient records using dental software, ensuring accuracy and confidentiality.
Certified Pharmacy Technician
New Horizons Healthcare, Roanoke
Roanoke, VA
11.2020 - 07.2023
- Processed prescription orders accurately and efficiently, ensuring compliance with regulatory standards.
- Assisted pharmacists in maintaining inventory levels, contributing to uninterrupted medication availability.
- Educated patients on proper medication usage and potential side effects, enhancing adherence and safety.
- Collaborated with healthcare team members to streamline workflows, improving overall pharmacy operations.
Cashier
Kroger
Roanoke, VA
07.2019 - 08.2019
- Processed customer transactions efficiently using point-of-sale systems.
Education
Bachelor's in Kinesiology - Kinesiology
Emmanuel University
Royston, GA11-2027
High School Diploma -
Northside High School
Roanoke, VA05-2021
Skills
- Date Entry
- Phone etiquette
- Cash handling proficiency
- Store organization
- Inventory management
- Transaction processing
- Merchandise displays
- Sales processing
- Point-of-sale system
- Customer service
- Strong communication and interpersonal skills
- Product presentation
- Adaptability
- Stock replenishment
Certification
- Certified Pharmacy Tech
- CPR certified
Timeline
Bookstore Associate/Supervisor
Emmanuel University-Bookstore
08.2025 - Current
Food Service Assistant
Brown Health and Rehabilitation
04.2025 - 04.2026
Front Desk Receptionist
Emmanuel University- Athletic Center
03.2025 - Current
Cook's Assistant
Noodles & Co
05.2024 - 08.2024
Dental Assistant
Star City Dental
06.2023 - 08.2023
Certified Pharmacy Technician
New Horizons Healthcare, Roanoke
11.2020 - 07.2023
Cashier
Kroger
07.2019 - 08.2019
Bachelor's in Kinesiology - Kinesiology
Emmanuel University
High School Diploma -
Northside High School