Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Adams

Danielle Adams

Houston,TX

Summary

Dynamic and results-driven professional with extensive experience at Amazon and Walmart. Proven expertise in packaging and labeling, complemented by strong self-motivation. Achieved significant improvements in order processing efficiency and customer satisfaction through effective communication and proactive problem-solving. Recognized for maintaining high standards in fast-paced environments while fostering positive team dynamics.

Overview

10
10
years of professional experience

Work History

Warehouse Worker

Amazon
06.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Delivery Driver

DHL Supply Chain
06.2023 - 06.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Delivery Driver

Amazon
01.2023 - 11.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Assistant Manager

Burger King
01.2021 - 12.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Store Manager

Dollar General Store
06.2019 - 01.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.

Department Manager

Walmart
07.2015 - 06.2019
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Education

High School Diploma -

Southeast Prep
Memphis, TN

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Order picking

Timeline

Warehouse Worker

Amazon
06.2024 - Current

Delivery Driver

DHL Supply Chain
06.2023 - 06.2024

Delivery Driver

Amazon
01.2023 - 11.2023

Assistant Manager

Burger King
01.2021 - 12.2022

Store Manager

Dollar General Store
06.2019 - 01.2021

Department Manager

Walmart
07.2015 - 06.2019

High School Diploma -

Southeast Prep

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Danielle Adams