Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Danielle Holden

Marianna

Summary

With a proven track record at the Agency Of Persons With Disabilities, I excel in leading cross-functional teams and enhancing department organization. Expert in technical reviews and fostering professional growth, I successfully improved staff productivity and resolved critical issues, demonstrating exceptional training and mentoring capabilities alongside robust technical acumen.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Human Service Senior Supervisor

Agency For Persons With Disabilities
12.2021 - Current

This primary function of this position is to provide overall management and supervision to staff assigned and to provide oversight to the active treatment programs of the residents to ensure the operations of the facility. Ability to document and ensure documentation is completed as required. Supervise staff assigned to a shift at a home by motivating, monitoring, directing, and evaluating their performance, providing corrective learning actions in response areas of improvement. Ensure coverage levels are met within established policy and procedure. Complete assessments and develop appropriate objectives in personal independence training. Actively participate in helping residents’ meet established goals and objectives. Supervise and monitor the implementation of self-care, behavioral, social/recreational, and other training, or programming needs. Provide employees training, development and motivational activities designed to enhance the employees’ abilities to provide quality care for residents. Assume full shift responsibility for ensuring quality direct care services and living conditions for residents. Additionally, provide and monitor behavioral training including acquisition (eating, dressing, personal hygiene, social, housekeeping, recreation, and other life skills) and reduction (aggressive and disruptive behaviors) programs as needed. Ensure all Incident Reports are completed. Assist Investigators with alleged abuse and neglect of clients by employees as needed. Document and report unusual and/or significant events in a timely manner to the appropriate supervisors or designees. Read the logbook and other pertinent documents relevant to the operation of the home/unit in accordance with operating procedure Attend house, unit, center-wide and other meetings as required. Conduct and document staff meetings with shift staff. Provide facility wide duties on a rotating schedule to monitor staff residents and activities, Person in Charge (PIC) schedule. Participate development of guidelines relevant to their employee and resident responsibilities. Responsible for interacting with the residents Interdisciplinary Team (IDT) to evaluate programs and to discuss other areas of concern. Assist in the hiring process of staff, to include but not limited to, participating in the interview process, making recommendation(s) for hire. Recommends corrective and/or disciplinary actions, as necessary. Completes all required training. Complete and maintain approved maladaptive behavior prevention/de-escalation/intervention certification as required. Monitor and tracks to ensure assigned staff complete required training. Monitor, in-service, motivate and direct staff in areas of job performance. Complete employee’s performance evaluations and performance expectations within established timeframes as required. Maintain timesheet, ensuring accuracy and submit timely in accordance with policy and procedure. Review and approve timesheets as required. Monitor all time and attendance to ensure all coverage levels are met, review and address areas of concern with staff and management as required. Perform other related duties as required.

Behavior Program Specialist

Agency For Persons With Disabilities
04.2021 - 12.2021

Attend active treating meetings, I also attend IPP support plan meetings. I check the residents’ goals weekly. Oversee day to day group activities of residents and institution Accompanying and transporting clients to shopping, appointments, and using the automobile. Keeping records or preparing reports for management and owner concerning the visits with the clients. Providing physical support to assist patients to perform daily living activities such as bathing, feeding, getting out of bed, getting dressed, using the bathroom, standing, walking and or exercising. Measuring and recording food and liquid intake of urinary and fecal output, reporting any changes to medical or nursing staff. Documents or reporting observations of patient’s behavior, complaints, or physical symptoms to nurses. Feeding patients or assist patients to eat or drink. Cleaning and sanitizing patient rooms, bathrooms, examination rooms, and or other patient areas. Changing bed linens or making beds. Restocking patient rooms with personal hygiene items, such as towels, washcloths, soap and or toilet paper. Observing or examining patients to detect symptoms to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.

Human Service Worker II

Agency For Persons With Disabilities
07.2019 - 04.2021

Oversee day to day group activities of residents and institution Accompanying and transporting clients to shopping, appointments, and using the automobile. Keeping records or preparing reports for management and owner concerning the visits with the clients. Providing physical support to assist patients to perform daily living activities such as bathing, feeding, getting out of bed, getting dressed, using the bathroom, standing, walking and or exercising. Measuring and recording food and liquid intake of urinary and fecal output, reporting any changes to medical or nursing staff. Documents or reporting observations of patient’s behavior, complaints, or physical symptoms to nurses. Feeding patients or assist patients to eat or drink. Cleaning and sanitizing patient rooms, bathrooms, examination rooms, and or other patient areas. Changing bed linens or making beds. Restocking patient rooms with personal hygiene items, such as towels, washcloths, soap and or toilet paper. Observing or examining patients to detect symptoms to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.

Education

Bachelor of Science - Health Care Administration

The University of West Florida
Pensacola, FL
05-2025

Associate of Arts - Elementary Education

Chipola College
Marianna, FL
05-2021

High School Diploma -

Marianna High School
05-2014

Skills

  • Technical reviews
  • Training content creation
  • Schedule development
  • Industrial hygiene
  • Department organization
  • [Software] experience
  • Expectation setting
  • Professionalism
  • Training and mentoring
  • Cross-functional team leadership

Certification

  • Introduction to FDA Human Drug Review and Approval Basics 2024-2027
  • HIPAA Basics for Healthcare Professionals 2023-2026
  • Responsible Conduct of Research Refresher for Biomedical Researchers 2023-2026
  • Social and Behavioral Research Basic/ Refreshner 2022-2025
  • CITI Biomedical Research 2024-2027
  • NIH GCP Good Clinical Practices 2024-2027
  • SDG SHipping Dangerous Goods 2024-2027

Languages

English
Professional

References

References available upon request.

Timeline

Human Service Senior Supervisor

Agency For Persons With Disabilities
12.2021 - Current

Behavior Program Specialist

Agency For Persons With Disabilities
04.2021 - 12.2021

Human Service Worker II

Agency For Persons With Disabilities
07.2019 - 04.2021

High School Diploma -

Marianna High School

Bachelor of Science - Health Care Administration

The University of West Florida

Associate of Arts - Elementary Education

Chipola College
Danielle Holden