Danielle Honan-Camacho
New York,New York
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My years of working in Bergdorf Goodman have given me established relationships with staff and corporate that will be invaluable in this position.
Overview
10
10
years of professional experience
Work History
Loss Prevention Associate and Customer Service
Bergdorf Goodman
New York, United States
02.2016 - Current
- Manage our corporate and store entrance which is a shared Security and Customer Service area.
- I ensure that our clients and associates are able to meet their contact person and direct them to where they are meeting in a friendly and helpful manner.
- I have established relationships and rapport with all areas in the store and corporate due to my tenure here.
- I work closely with housekeeping and operations to support our businesses constantly changing needs especially our IT department.
- I manage supply inventory to support the overall office needs to ensure our clients and associates have a smooth transition into there day.
- I have received new candidates and presented safety and osha training at one point. So I am comfortable welcoming New Hires to our wonderful store an corporate teams.
Chanel Special Investigator LP/Safety Coordinator
Bergdorf Goodman
New York, New York
02.2014 - 02.2016
- Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
- Conducted investigations into incidents and reported on findings.
- Coached employees, managers and executives on effective safety policies.
- Recommended changes to company culture to improve safety and meet changing demands.
- Inspected facilities for adherence to fire, hazard and safety guidelines.
- Developed new training programs to address performance and knowledge issues.
- I audited all Chanel merchandise(clothing,shoes,handbags,accessories) coming in and leaving the facility.
- I managed all MPS standards for these areas and review of video from stockrooms for breach of company policies.
- I traced Chanel resellers merchandise to employees for discount abuse and theft cases.
- I worked closely with management and Chanel team to ensure a cohesive working relationship.
File Retention Specialist/Loss Prevention Associate
Bergdorf Goodman
New York, NY
02.2012 - 02.2014
- Organize all relevant materials as per Neiman Marcus Corporate Retention Policies.
- Set up a system in warehouse to keep files( cases, accidents, hr files) in date order and label them with destroy dates.
- Arrange with Neiman Marcus approved company to have files picked up and destroyed.
- Monitor the area via security walks and camera.
- Check flammable materials in visual to ensure proper storage.
- Assist with Chargeback Investigations.
- Print facility Id's once they were cleared in background and approved areas.
Education
No Degree - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NYParalegal Certification - Paralegal Studies
New York Paralegal School
New York, NYCertified Nurses Aid - Nurses Aid
Hostos Community College of The City University of New York
The Bronx, NYSecurity Guard License - New York State Security Guard Training
Kearney Security And FSD Training School
New York, NYSkills
- Maintaining Clean Work Areas
- Paperwork Evaluations
- Special Assignments
- Loss Calculations
- Standard Operating Procedures Maintenance
- Customer Inquiries
- Training Procedures
- CCTV Surveillance
- Emergency Situations
- Law Enforcement Collaboration
- Investigation Tactics
- Store Operations
- Inventory Control Procedures
- Credit Card Transaction Processing
- Loss Prevention Policies
- Process Improvement Initiatives
- Store Audits
- Documenting Evidence
- Emergency Alarm Monitoring
- Maintenance Requirements
Timeline
Loss Prevention Associate and Customer Service
Bergdorf Goodman
02.2016 - Current
Chanel Special Investigator LP/Safety Coordinator
Bergdorf Goodman
02.2014 - 02.2016
File Retention Specialist/Loss Prevention Associate
Bergdorf Goodman
02.2012 - 02.2014
No Degree - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
Paralegal Certification - Paralegal Studies
New York Paralegal School
Certified Nurses Aid - Nurses Aid
Hostos Community College of The City University of New York
Security Guard License - New York State Security Guard Training
Kearney Security And FSD Training School
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