Danielle Jacobs
Buffalo,NY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
Work History
Medical Assistant/Scribe
Western New York Dermatology
06.2022 - Current
- Demonstrated working knowledge of biologic and specialty medications, including indications, administration workflows, and payer requirements
- Processed enrollment forms and prior authorizations, coordinating with insurance providers, specialty pharmacies, and PBMs to ensure timely patient access to therapy
- Managed EMR systems and medical software, ensuring accurate documentation, medication records, and compliance with healthcare regulations
- Supported physicians during surgical and cosmetic procedures, maintaining adherence to clinical protocols and patient safety standards
- Produced advanced medical documentation, including treatment plans, insurance correspondence, and clinical summaries for payer review
- Trained and onboarded new staff members, providing education on clinical workflows, documentation standards, and insurance authorization processes
Care Coordinator
Greater Rochester Orthopaedics
09.2020 - 05.2022
- Coordinated and optimized physician scheduling, ensuring efficient patient flow and timely access to care
- Conducted patient interviews and accurately documented medical histories in EMR systems to support clinical decision-making
- Obtained insurance authorizations for advanced imaging (MRI, CT, Ultrasound), collaborating with payers to meet medical necessity requirements
- Trained and onboarded new staff members, providing guidance on workflows, documentation standards, and insurance authorization processes
Customer Service Desk Associate
Wegmans Food Market
03.2014 - 09.2020
Education
Bachelor of Science - Biology
State University of New York at Fredonia
Fredonia, NY01.2020
Skills
- Field-Based Problem Solving
- Patient Care
- Pharmaceutical Knowledge
- Medical and Pharmacy Benefit Navigation
- Prior Authorizations
- Data entry
- Clinical operations
- HIPAA compliance
Timeline
Medical Assistant/Scribe
Western New York Dermatology
06.2022 - Current
Care Coordinator
Greater Rochester Orthopaedics
09.2020 - 05.2022
Customer Service Desk Associate
Wegmans Food Market
03.2014 - 09.2020
Bachelor of Science - Biology
State University of New York at Fredonia
Relevant Experience
Served as a Resident Assistant, supporting student well-being, enforcing community policies, and fostering a safe and inclusive residential environment at State University of New York at Fredonia- Fredonia, NY — (2017-2020)