Araceli Payan
Jacksonville,FL
Summary
With several years of experience in the medical field, I have developed a strong foundation in patient care, clinical support, and healthcare operations. Currently a nursing student, I am dedicated to advancing my knowledge and skills to provide compassionate, high-quality care to patients. My background includes hands-on experience as a Patient Care Technician and Medical Assistant, where I’ve honed my ability to work efficiently in fast-paced environments while maintaining a focus on patient well-being. I am committed to continuing my professional growth and making a meaningful impact in the healthcare industry
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant/Scribe
Physician Partners of America
01.2023 - Current
- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit
- Take and document patients vital signs, height and weight
- Collect Urine and send off urine drug screens
- Responsible for maintaining exam rooms with necessary supplies and materials
- Prepares equipment and aids physician during treatment, examination and testing of patients. Assisted in performing diagnostic tests, such as nerve blocks or injections, under the supervision of the physician.
- Greet patients and prepare them for physical examination
- Screen patients for appropriate information
- Refill medications for patients as directed by physician
- Order MRI or any testing for patients instructed by provider.
- Served as a medical scribe during patient consultations, documenting physician-patient interactions in real time to ensure accurate and thorough medical records.
- Provided compassionate patient care, listening to concerns, and addressing patient needs with professionalism and empathy.
PCT (Patient Care Technician)
HCA Florida Orange Park Hospital
12.2020 - 01.2023
- Monitored and recorded vital signs (blood pressure, pulse, respiration, temperature, glucose levels), and communicated any changes to nursing staff to assist in patient care decision-making.
- Delivered high-quality patient care on a Med-Surg unit, assisting with daily activities such as bathing, dressing, feeding, and mobility to ensure patient comfort and safety.
- Perform EKG and bladder scan, removing IVs or catheters
- Ensured patient confidentiality by strictly adhering to HIPAA guidelines and maintaining accurate patient records.
- Maintained a clean and organized environment, ensuring patient rooms were tidy and all necessary supplies were readily available.
- Collected patient specimens (urine, stool, blood) for laboratory testing, ensuring proper labeling, handling, and timely transport to lab.
- Assisted patients with positioning, transferring, and ambulating, including the use of assistive devices like wheelchairs, walkers, and lifts.
- Respond to patient concerns and questions.
Receptionist
Zen nail spa
06.2020 - 12.2020
- Greeted clients warmly and ensured a positive first impression, offering a professional and friendly atmosphere in the spa.
- Managed appointment scheduling, both over the phone and in-person, using spa management software to optimize the schedule and minimize client wait times.
- Notifying other workers of customers arrival
- Processed transactions, including cash, credit card payments, and tips, and maintained accurate records of sales and client payments.
- Great communication skills by being open-minded, patient, friendly and sociable
- Coordinated with nail technicians and other spa staff to ensure smooth operations and timely service delivery.
- Promoted spa services and retail products to enhance the client experience and increase sales, including recommending add-on services or new treatments.
- Multitasking skills
- Problem solving skills.
Sales Associate
Marshals
01.2020 - 06.2020
- Greeting customers
- Helped customers find specific products and showed them how to use them
- Processed sales transactions accurately and efficiently, handling cash, credit, and returns in compliance with company policies
- Answering to customer inquiries, and reporting sales to managers
- Provided a clean environment.
- Organized and restocked merchandise on the sales floor, ensuring products were well-displayed and shelves were tidy and fully stocked.
- Collaborated with team members to ensure a smooth, efficient store operation, from maintaining cleanliness to providing assistance in different departments as needed.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Jacksonville, FL11-2026
High School Diploma -
Stanton College Prep
Jacksonville, FL08-2020
Skills
- Time management
- Communication skills
- Medical terminology knowledge
- CPR
- Trustworthy companion
- Analytical decision-making skills
- Electrocardiography (EKG)
- Typing
- Medical documentation
- EMR systems
- Medical office experience
- Specimens collection and processing
- Calm and level-headed under duress
- Sterilization techniques
- Reliable team player
- Quick problem solver
- Compassionate caregiver
- Patient bathing
- Vital signs monitoring
Certification
- Basic Life Support (BLS)
- CPR & First Aid,
Languages
Spanish
Timeline
Medical Assistant/Scribe
Physician Partners of America
01.2023 - Current
PCT (Patient Care Technician)
HCA Florida Orange Park Hospital
12.2020 - 01.2023
Receptionist
Zen nail spa
06.2020 - 12.2020
Sales Associate
Marshals
01.2020 - 06.2020
- Basic Life Support (BLS)
- CPR & First Aid,
Bachelor of Science - Nursing
Chamberlain College of Nursing
High School Diploma -
Stanton College Prep
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