Summary
Overview
Work History
Education
Skills
Technical Skills
Awards
Timeline
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DANIELLE JOHNSON

Copperas Cove,TX

Summary

Tech savvy, collaborative HR Leader with over 10 years of experience in developing infrastructure, compliance, and DEIA initiatives for corporate and non-profit sectors. Expert in delivering employee-centric HR and Operations solutions aimed at fostering growth in small to mid-sized organizations. Proven track record of enhancing HR programs and elevating team morale through innovative strategies.

Overview

9
9
years of professional experience

Work History

Director of Human Resources, Compliance & DEI

Impact Observatory, Inc.
Washington, DC
10.2021 - Current

Highlights: Created an AI-powered, tech-for-good company’s full HR, compliance, and DEI infrastructure, including but not limited to: a digital Employee Handbook; an HR intranet hub on Confluence to store all HR policies/ procedures; a multi-state employment law management system; two performance management systems; an HR strategy to support employees in 13 different states; a digital Diversity Toolkit for diversity appreciation and cultural competency; six executive leadership training modules; and remotely planned and facilitated in-person three 4-day full company retreats in Washington, DC. Hired and onboarded professionals across the tech industry such as machine learning & remote sensing scientists, software & DevOps engineers, product managers, business managers and executive leadership.

  • Creates strategies and functions as lead for all HR disciplines.
  • Monitors staff turnover, and develops strategies to maintain or enhance employee morale and retention.on
  • Collaborates with senior management to develop succession planning strategies.
  • Collaborates with CEO and senior managers to establish goals, plans and performance benchmarks.
  • Coordinates interdepartmental efforts to streamline onboarding and ensure a comprehensive orientation.
  • Maintains employee records and executes termination processes, including conducting and analyzing exit interviews.
  • Guides, manages, and communicates the Company’s compensation and benefits practices and procedures; including management of the annual process for benefits provider renewal and employee open enrollment.
  • Studies benefit needs and trends; recommends new benefits programs to management; obtains and evaluates benefit contract bids for implementation.
  • Serves as primary contact for staff, management, vendors and legal counsel related to employee services, benefits, counseling, grievances, discipline actions, risk mitigation and personnel related litigation.
  • Ensures that all federal, state, and municipal personnel and payroll reports and filings are made timely and accurately.
  • Monitors all federal, state, and municipal tax compliance & ensure company registration in good standing with all relevant jurisdictions.
  • Ensures legal compliance by monitoring and implementing applicable federal and state employment requirements.
  • Coordinates with senior management to assist with employee training and development including: leadership training and professional development seminars and workshops opportunities for staff.
  • Coordinates management training in interviewing, hiring, terminations, promotions, employee goal setting, performance review, safety, and sexual harassment and discrimination prevention.
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and inspire employees, and administering the Company’s employee performance review and PIP program.

Associate Director of Human Resources & Compliance

Medicalincs
Silver Spring, MD
07.2021 - 10.2021

Highlights: Created the company’s first Performance Improvement Policy (PIP). Spearheaded recruitment efforts to secure talent for two critical high-priority positions.

  • Administered end-to-end talent acquisition process supported by BambooHR platform.
  • Facilitated structured phone screenings to assess applicant qualifications.
  • Oversaw and evaluated background checks and drug screenings for new hires.
  • Facilitated issuance of offer documents.
  • Advised senior leadership on compensation strategy as needed.
  • Advised senior staff on employee issues and concerns.
  • Acted as employee liaison to payroll & accounting to ensure timesheets, PTO, salaries, benefits deductions, garnishments, taxes, retirement contributions and reimbursements were processed correctly and in a timely manner.
  • Facilitated employee enrollment in company benefits plans by working alongside an insurance broker.
  • Supervised goal progress and performance reviews using BambooHR.
  • Served as advisor and mediator facilitating resolution in employee conflict situations.
  • Supported leadership with actionable advice on development and performance enhancement processes.
  • Presented detailed analysis of monthly HR & Compliance KPIs directly to CEO.
  • Supervised allocation of funds within HR and Compliance.
  • Conducted monthly OIG verifications.
  • Maintained compliance with labor laws and federal regulations, including ADA and ACA.
  • Examined and revised internal policies to ensure compliance.
  • Verified validity and recency of employee licenses, certifications, and training.
  • Oversaw the Talent LMS training platform.
  • BambooHR as the administrator.
  • Facilitated initiatives designed to enhance employee engagement.
  • Oversaw the operation of the company compliance hotline.
  • Organized content related to HR and employee engagement for dissemination in the weekly company update.

Director of Human Resources

Centers for Behavioral Health LLC
Rockville, MD
08.2020 - 07.2021

Highlights: Drafted the inaugural diversity, equity, and inclusion policy within initial two months. Recruited, hired, and onboarded 10 employees remotely amid a public health emergency. Redesigned employee handbook to enhance usability and compliance. Led seamless execution of open enrollment period within 2.5 months, encompassing RFP management, negotiations, and enrollment strategy.

  • Executed strategic planning for staff recognition events including award distributions and interactive engagements.
  • Managed administration of FFCRA Leave, ARPA policies, and Covid-19 operational protocols.
  • Coordinated posting of job vacancies to attract suitable candidates.
  • Conducted interviews and gathered information from previous employers and references to evaluate candidate acceptability.
  • Oversaw hiring process while briefing candidates on workplace policies, responsibilities, compensation, and growth opportunities.
  • Executed thorough criminal background evaluations and 10-panel drug screenings along with MVA verifications.
  • Coordinated new hire integration with Paylocity.
  • Managed implementation of employee benefits programs.
  • Oversaw execution of termination activities.
  • Collaborated with external IT firm to ensure seamless onboarding for new employees.
  • Managed payroll processing and associated activities during staffing gaps.
  • Directed setup and execution of diverse training programs while maintaining the My Learning Point platform.
  • Spearheaded development and oversight of a comprehensive performance tracking framework.
  • Facilitated on-time completion of annual employee evaluations and merit increases.
  • Managed resolution of employee complaints, grievances, and disputes.
  • Supervised disciplinary actions.
  • Executed exit interview process for departing employees.
  • Advised on structuring severance agreements.
  • Monitored current and future obligations related to COVID-19 and ARPA within the HR department.
  • Performed thorough evaluation of workforce data including turnover, transfer, and absenteeism trends annually.
  • Prepared and submitted annual filings such as 1099, OSHA 300, ACA, Form 5500, and NDT on schedule.
  • Achieved adherence to CARF standards within workforce development.
  • Suggested enhancements for HR policies and procedures to the executive team.
  • Coordinated worker's compensation plans.
  • Developed and implements human resources policies and procedures
  • Managed the monthly newsletter and organized corporate events.
  • Designed targeted training modules to boost employee and managerial efficiency.
  • Collaborated with the Safety Committee to revise safety protocols.
  • Collaborated with Policy Review Committee to revise organizational policies across operations, HR, and CARF compliance.
  • Managed operations covering negotiations, property upkeep, fleet utilization, and vendor concerns.
  • Developed and administered employee satisfaction surveys.
  • Oversaw and analyzed monthly department budgets.
  • Monitored monthly HR expenses, reporting irregularities to CFO.

Human Resources, Operations, & Events Logistics Manager

Association of University Centers on Disabilities
Silver Spring, MD
06.2016 - 05.2019

Highlights: Developed organization's firsr Telework, Flexible Work Arrangement, and Accommodations Policies within 6 months of employment. Automated timekeeping and leave management system by transitioning from Excel to Kronos. Developed a 12-month Operational Improvement Plan to address operational inefficiencies. Coordinated HR for 40+ remote and onsite staff, interns, fellows, consultants, and volunteers.

  • Directed the responsibilities of an Administrative Assistant.
  • Oversaw direct reports in planning and executing meetings and events.
  • Facilitated onboarding processes and assisted in orientation sessions for staff, fellows, and interns.
  • Ensured compliance with federal, state, and local legal requirements by studying relevant legislation.
  • Delivered a wide range of training sessions covering DEI, accessibility and accommodations, cultural intelligence, and conflict resolution.
  • Orchestrated annual employee benefits refreshers with Carefirst, Dominion, Advantica, Nationwide and Mutual of Omaha.
  • Oversaw plan administration, open enrollment processes, compliance checks and renewals for HDHP with PPO & HMO, dental, vision, STD, LTD and life insurance.
  • Administered management of insurance plan compliance for workers' compensation and external liabilities.
  • Managed both the 403(b) and 457(b) retirement programs through Nationwide & TPA Uniglobal, plan enrollment, annual plan audits and valuations, Form 5500, 8659-SSA and RMD statements.
  • Supervised tracking and application of PTO and CTO through Kronos.
  • Created, executed, revised and maintained HR policies and procedures.
  • Approved and processed semi-monthly timesheets in Kronos.
  • Verified bi-weekly and quarterly payroll reports using Paychex.
  • Coordinated prompt submission of multi-state tax forms and annual reports.
  • Provided guidance on compliance, compensation, internal equity, and accommodations.
  • Updated frameworks to ensure efficiency in managing employee performance.
  • Developed and executed strategies for compensation planning and training programs in partnership with senior leaders.
  • Designed human resource interventions through data analysis and action plans.
  • Boosted performance levels through evaluation, implementation of solutions, and coaching.
  • Contributed to initiatives such as mentorship program development, piloting system implementations, and diversity toolkit creation.
  • Compiled comprehensive HR and operational improvement data into quarterly reports.
  • Engaged in strategic planning, mentorship, and fundraising initiatives.
  • Managed all logistical, and some programmatic aspects, of the 5 –day AUCD Annual Conference (1000+ attendees), the AUCD 4-All Gala (400 attendees), and a number of other network-wide & staff events.
  • Assisted AUCD Board of Directors and managed the coordination of annual AUCD awards program.

Education

BSci - Social Science

University of Maryland University College
12-2009

MS - International Enterprise Management

University of Maryland University College

MBA -

University of Maryland University College

Skills

  • Employee Benefits Management
  • HRIS Management
  • HR Operational Structure
  • Policy Development
  • Regulatory Compliance in Employment Law
  • Multi-State Employment Regulations
  • DEIA
  • Employee Engagement Strategies
  • Performance Management
  • Recruitment & Retention
  • Training & Development
  • Mediation & Advocacy
  • Employee Engagement
  • Succession Planning
  • Talent Management
  • Orientation & Onboarding
  • Operational Improvement
  • Change Management
  • Corporate Event Planning
  • Vendor Relations

Technical Skills

  • Rippling
  • BambooHR
  • Paychex
  • Paylocity
  • Kronos
  • PeopleSoft
  • Confluence
  • AnyBill
  • Talent LMS
  • My Learning Point
  • Concur Expense Reporting
  • Salesforce
  • QuickBooks

Awards

  • 2009, NAS Division of Behavioral and Social Sciences and Education Group Staff Award for Excellence
  • 2012, NAS Division of Behavioral and Social Sciences and Education Individual Staff Award for Excellence

Timeline

Director of Human Resources, Compliance & DEI

Impact Observatory, Inc.
10.2021 - Current

Associate Director of Human Resources & Compliance

Medicalincs
07.2021 - 10.2021

Director of Human Resources

Centers for Behavioral Health LLC
08.2020 - 07.2021

Human Resources, Operations, & Events Logistics Manager

Association of University Centers on Disabilities
06.2016 - 05.2019

BSci - Social Science

University of Maryland University College

MS - International Enterprise Management

University of Maryland University College

MBA -

University of Maryland University College
DANIELLE JOHNSON