Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Jones

Buffalo

Summary

Dynamic Patient Registration Representative with strong interpersonal skills and expertise in insurance verification at Kaleida Health. Proven ability to enhance patient relations and streamline data entry processes. Recognized for effectively assisting coworkers and maintaining organized workspaces, contributing to a supportive and efficient healthcare environment.

Overview

8
8
years of professional experience

Work History

Patient Registration Representative

Kaleida Health
05.2024 - Current
  • Meet with patients to gather demographic information to ensure their information is up to date and correct
  • Explained financial responsibilities to patients as well as payment options including collecting payments
  • Answered telephone calls to assist patients with payments and also directing calls to the proper departments based on the patients needs
  • Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
  • Verified insurance coverage
  • Assisted coworkers with problem solving while we were down a supervisor. I kept myself available to my coworkers if they had questions or concerns

Personal Care Assistant

Kaleida Health
05.2019 - 05.2024
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted patients with daily tasks such as washing, toileting, dressing, and maintaining a clean environment in their personal space

Day Habilitation Assistant

Aspire Of WNY
01.2017 - 07.2019
  • Offered input into development and implementation of new action plans for each person supported.
  • Transported people supported to community outings.
  • Documented technology use by each individual and improvements made daily
  • Monitored safety and welfare of people supported and took corrective actions if needed
  • After the first month i began training as the next manager for the site
  • Went to meetings at different sites to meet with individuals and all supportive staff to create new and update goals and care plans

Education

Sterile Processing License - Sterile Processing

Niagara County Community College
Sanborn, NY
06-2021

Skills

  • Strong interpersonal skills
  • Patient relations
  • Data entry
  • Insurance verification

Timeline

Patient Registration Representative

Kaleida Health
05.2024 - Current

Personal Care Assistant

Kaleida Health
05.2019 - 05.2024

Day Habilitation Assistant

Aspire Of WNY
01.2017 - 07.2019

Sterile Processing License - Sterile Processing

Niagara County Community College

Similar Profiles

CREATE PROFILE
Danielle Jones